myWorldLink

WorldLink Communications

About this app

myWorldLink App is the Self Customer Service Application exclusively developed for WorldLink Customers which gives our customers the access to manage all the services conveniently. The more you do with myWorldLink the more you will wonder how you ever managed without it.


BILLING MADE EASY
- View your latest and previous bills with a detailed breakdown
- Pay your bill online instantly & securely
- View Billing History

GET SUPPORT WHEN YOU NEED IT
- Open and check your trouble tickets from anywhere

STAY ON TOP OF YOUR USAGE
- View your daily and monthly internet usage

MANAGE YOUR ACCOUNT SETTINGS
- View and update your contact information
- View Internet & NETTV remaining days/subscription details
- Temporarily extend To expired account
- View grace days
- Sync multiple account on same device
- Sync one account on two different devices

CONTROL YOUR SERVICES
- View and Change Wifi Password
- View and Control Connected Devices
- Reboot router
- Parental Control
- Mac Filtering
- SafeNet - Safer internet for children

DEVICE COMPATIBILITY
- myWorldLink app is available on Android 5.0 and above.

HELP AND SUPPORT
- Help : Help yourself with FAQs
- Hotline number : 01-5970050(NTC), 9801523050(NCell)
- Support : [e-mail]
- Website:https://worldlink.com.np
- Facebook :https://www.facebook.com/wlink.np

[Minimum supported app version: 6.0.0]

Ratings and reviews

Very disappointing customer service. I contacted support and had to wait a long time without receiving any proper response. Customers have other responsibilities and cannot keep waiting indefinitely for a reply. I expected much better service from WorldLink. Please improve your response time and customer support.

This is the worst app ever. Do the developers even try to resolve issues? I've been waiting for about 10 minutes just for the connected device to show up, and even when it finally does, adding it to the blacklist doesn't seem to work.

I truly appreciate the effort WorldLink has put into device filtering—it’s honestly impressive how consistently it manages to block or disrupt normal usage while letting actual issues slip through 😬 The feature has great potential, but right now it feels more like a restriction than a helpful tool. Legitimate devices get flagged, connections randomly drop, and managing settings isn’t as smooth as it should be. With some improvements in accuracy and user control, this could become a really usefu

What’s new

- Multi user login
- FA assisgnment suite history in view tickets added
- Beacon installation request feature added
- Fonepay payment added in all payment service
- Self registration for member
- Biometric
- Bug fixes
- User experience enhancement