NZ Post

New Zealand Post Limited

About this app

Our mobile app is now better than ever. Never miss a parcel again with better visibility, parcel management and easy access to all your favourite tools.

Easily access your favourite NZ Post tools
• Tracking
• Find a price
• Find an address or post code
• Find an NZ Post store or service

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours

Improved login security & features
• Improved login experience – no need to keep signing in if you’re active within the app every 30 days (or more often)
• New to the app? No need to create an account – just log in using your NZ Post website login details.

Improved visibility and sharing
• Enhanced tracking list filtering and sorting options
• Swipe left to easily remove your old tracking cards
• Share your tracking info to another app or platform without leaving the app
• Opt-in (and out) of parcel notification emails to hear the latest updates

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours •

Ratings and reviews

Have to keep logging in. And can't log in with the app, you have to log in with a browser, which is both bizarre and facepalm worthy. Plus finding now that the majority of the time NZPost aren't updating tracking information. So the majority of the time entering tracking numbers chucks up an error, or when it does accept the number it'll give an alert that it's out for delivery well after it's already been delivered. Plus the deliverers still struggle to follow basic delivery instructions.

If I enter a tracking number it's not accepted by the app. Even if I successfully add that number on the website then copy and paste it into the app, it tells me the number is the wrong format... Even after the website has accepted it immediately. Can't do the absolute basic thing you need from a tracking app. I'll keep it installed for the push notifications, but otherwise pretty rubbish to use.

Sack the company that designed this terrible app and start from scratch. Consistently one of the worst apps around. Tracking results on the app differ from the Web. Frequently offline and testament to the expression "a monkey in a suit is still a monkey". No matter how many updates this app gets, it's hopeless. Time to start from scratch and engage a developer that knows what they are doing. App is slightly better on iOS than it is on Andriod in my experience.

What's new

Bug fix.