Baptist Access

Baptist Health Jacksonville

About this app

Navigating the healthcare system can be overwhelming - from finding your way around the hospital to figuring out how to pay your bill. When you need care, we want to make it easy. That’s why we launched Baptist Access, to help you find what you need, fast. Whether you need to find a location in the hospital or find a doctor near you, you can do it all from your phone with Baptist Access. Our app includes:

Navigation & Walking Directions
* Locate your doctor’s office, patient room, amenities or parking
* Easily find your way inside our campuses with real-time, step-by-step, visual navigation on your phone
* View indoor campus map to know exactly where you are and where you need to go
* Mark where you parked and receive walking directions to get back to your car
Find Your Doctor & Make Appointments
* Look up your doctor and request an appointment
* Browse doctors to find the right fit for your needs

See ER Wait Times & Directions
* Our ER wait times are listed right in the app with directions

Login to My Baptist Chart
* Access your secure patient portal to see your medical records, test results, and more

Pay Your Bill
* View and pay your bills online

Book a virtual care appointment
* Find and book an online doctor visit for common conditions for both adults and kids - available 24/7

Ratings and reviews

I cannot access My Baptist Chart. I get error, "Sorry, we cannot find an organization with ID 1206 to automatically select for you." Somehow it is using the same background system as Mayo and confuses the two. I even see a Mayo logo when I click on My Baptist Chart from the app. I have to give this app 1 star (or no stars) since I cannot use it. I have no problem accessing my account from the web on my computer.

Good 👍 like all the info you can get

Omg! The best app ever! Baptist is so big and has so many different elevators and towers. This app made it so much easier to get to where I need to get! Good job Baptist IT Development Dept! Gold ⭐ ⭐⭐

What's new

Minor UX improvements & bug fixes