Credit Union West

4.9
3.43K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Credit Union West's mobile app provides quick, secure access to your CU West accounts. Easily check balances, view transactions, make transfers, deposit checks, pay your bills, or find nearby branch locations or ATMs.

This is the upgraded Credit Union West Mobile Banking app - as of Aug 21 2018. If you have an older version of the Credit Union West app on your phone, please remember to delete that version before installing this one.
Updated on
May 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Contacts
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.9
3.35K reviews
Laura Maloney
January 30, 2023
Using this app used to be fast and an easy way to access my account information quickly with just a pin and it would show not only current balance but the last 5 transactions. They changed the display of it, you can no longer see the last 5 transactions, then if you want to see more info, it takes at least 30 seconds to find the log in spot, then it has to labor to get to the log in screen, add on another 30 seconds, now enter all credentials, password and then now you can see your info.👎
8 people found this review helpful
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Shay Fox
June 5, 2023
Used to work just fine. Recently, however, it only shows 2 of my 4 accounts. Showing the 2 I don't use, while the other 2 vanish. Sometimes they will reappear after refreshing, but mostly not. Sometimes they will appear initially, but when I go to transfer funds, they won't exist anymore. Nothing actually fixes this. I just have to wait and hope that I can eventually access MY money in my accounts. The sweepstakes and other whatever offers at the top never fail to load though! Amazing.
1 person found this review helpful
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Credit Union West
June 5, 2023
Hi Shay, we sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you, please contact us at info@cuwest.org. Thank you!
Nova Tempest
October 15, 2022
I found most of the updates to be helpful. However, it's extremely agitating that the pin login function is gone. Again. I find myself in a state of great displeasure when the pin login option is removed. It is considerably more desirable to use the pin login function, rather than typing in my full password; especially when in a hurry. It's also agitating that it keeps changing to being available then unavailable. It's an inconvenience and slightly confusing. I wish they would just keep it.
9 people found this review helpful
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What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.