Credit Union West

Credit Union West

About this app

Credit Union West's mobile app provides quick, secure access to your CU West accounts. Easily check balances, view transactions, make transfers, deposit checks, pay your bills, or find nearby branch locations or ATMs.

This is the upgraded Credit Union West Mobile Banking app - as of Aug 21 2018. If you have an older version of the Credit Union West app on your phone, please remember to delete that version before installing this one.

Ratings and reviews

Using this app used to be fast and an easy way to access my account information quickly with just a pin and it would show not only current balance but the last 5 transactions. They changed the display of it, you can no longer see the last 5 transactions, then if you want to see more info, it takes at least 30 seconds to find the log in spot, then it has to labor to get to the log in screen, add on another 30 seconds, now enter all credentials, password and then now you can see your info.👎

I found most of the updates to be helpful. However, it's extremely agitating that the pin login function is gone. Again. I find myself in a state of great displeasure when the pin login option is removed. It is considerably more desirable to use the pin login function, rather than typing in my full password; especially when in a hurry. It's also agitating that it keeps changing to being available then unavailable. It's an inconvenience and slightly confusing. I wish they would just keep it.

For some reason, it's not letting me edit my previous review. I was very unsatisfied. Now that I was able to speak with an employee, my app login is now set up. I didn't realize that I needed to enter my ss and first 2 letters of my last name (in caps in case you're having login issues). I typically love CUW, but like many others, was incredibly frustrated with the new app. The layout is fine, and I'm pleased that there isn't a banner with ads. That's what B of A has on their cruddy app. I appreciate not being marketed to in an annoying fashion!

What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.