Credit Union West

Credit Union West

About this app

Credit Union West's mobile app provides quick, secure access to your CU West accounts. Easily check balances, view transactions, make transfers, deposit checks, pay your bills, or find nearby branch locations or ATMs.

This is the upgraded Credit Union West Mobile Banking app - as of Aug 21 2018. If you have an older version of the Credit Union West app on your phone, please remember to delete that version before installing this one.

Ratings and reviews

Worst credit union! Every single time I've tried to talk to anyone there I get hung up on or disconnected! I've been on the phone for almost 2 fricking hours trying to get my account unlocked all because I changed my password once. I WILL NEVER UNDERSTAND HOW A FINANCIAL INSTITUTION OPERATES LIKE CU WEST & KEEPS THEIR DOORS OPEN!! I've only seen one half way friendly employee at cu west. Day 4 and still locked out. Reset username and password successfully hit the enter button and it errored. WTH

Using this app used to be fast and an easy way to access my account information quickly with just a pin and it would show not only current balance but the last 5 transactions. They changed the display of it, you can no longer see the last 5 transactions, then if you want to see more info, it takes at least 30 seconds to find the log in spot, then it has to labor to get to the log in screen, add on another 30 seconds, now enter all credentials, password and then now you can see your info.👎

Used to work just fine. Recently, however, it only shows 2 of my 4 accounts. Showing the 2 I don't use, while the other 2 vanish. Sometimes they will reappear after refreshing, but mostly not. Sometimes they will appear initially, but when I go to transfer funds, they won't exist anymore. Nothing actually fixes this. I just have to wait and hope that I can eventually access MY money in my accounts. The sweepstakes and other whatever offers at the top never fail to load though! Amazing.

What’s new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.