A Google user
The last time I took my son in for a same day pediatric visit, I received instructions to use this app to schedule next-day/sick visits (and they'd be phasing out the call-in-the-morning option). Here I am, probably 8 months later, and I need it. There is NO option to schedule, let alone any mention of the pediatric practices. I wouldn't be so upset if HVHS wasn't pushing this as a "must do" - an astonishingly premature campaign for an app that lacks the functionality presented to the patients.
16 people found this review helpful
A Google user
App doesn't work at all. Gray screen with selection bar that doesn't respond. Opens up but Doesn't work at all!! I think it's BS I have to download an app to schedule sick appointments!!
15 people found this review helpful
I'm forced to download an app to schedule my SICK Childs appointment ok I'm irritated with that but that's the way the world is now. He doesn't have a care card number (that I know of) so i try to sign him up for one...I can't move to the next step without it...it won't just give me one.. I'm stuck on this app and now Heritage Valley web site with not being able to schedule. This is ridiculous.. They just must want to go bankrupt since they don't make it easier to actually SEE patients.
6 people found this review helpful