Sarah Sayavong
- Flag inappropriate
- Show review history
Update: everything works great now! I just forgot to update my review. Someone reset the two factor authentication for me, and it's been smooth sailing! Super convenient now to manage my appointments. --- Before: The app is, on the whole, great. But there are issues with two step verification that are making me annoyed.
59 people found this review helpful
Mount Sinai Health System
March 4, 2024
Thank you for your review. We would like to help troubleshoot your issues further. Please contact the MyMountSinai support desk at 1-855-343-3470.
Susan Fellman
- Flag inappropriate
- Show review history
Pretty interesting app. I like that my records are available to me anytime, anywhere! When I had to remember dates of vaccinations, I always had a problem...not any longer because all that information is at my fingertips. Very convenient and satisfying. Changes in medications are simplified, reordering medicine is a breeze, etc. I really can't find a problem with this app.
368 people found this review helpful
Mount Sinai Health System
January 5, 2023
Thank you for the great review! We work hard to continue enhancing our services and app so that patients can access the healthcare they need, when they need it.
Team Celine
What's not to love about this? I played around with the app quite a bit between appointments just trying to see how it worked and it was pretty fun. The UI is adorable. It's really easy to use. I can get in touch with my doctors really easily. My test results and appointments are front and center so they're impossible to miss. The notifications are unobtrusive and never about marketing. The only thing I could nitpick is that the login biometric scanner will confuse first time/older users.
336 people found this review helpful
Mount Sinai Health System
May 10, 2022
Thank you for the great review! We work hard to continue enhancing our services and app so that patients can access the healthcare they need, when they need it.