Pronto - San Diego

2K reviews
Content rating
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About this app

PRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode.

The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.

Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.

You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.

You can track your progress toward a Day or Month Pass in the PRONTO app.

*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).

Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card

Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites

Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access

Need More Help?
Contact PRONTO Support at 619-595-5636
Updated on
Jun 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted
2K reviews
Tatianna ophelia Walton
February 8, 2023
I don't understand why I can't just buy a day pass through the app. This paying $2.50 for a transfer window is not worth it and will cost me more in the long run. If I have three errands to run in one area and it takes the whole transfer window I then have to pay again go to the next destination and then miss the window again. I then have to pay a third time to go home. Apps are supposed tobe designed to make things easier this has complicated the system more than necessary. I would give zero
1 person found this review helpful
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October 19, 2022
• Sometimes not accurate with the bus schedules. Otherwise, a good application. I need to get more familiar on how to use it well. • Need to improve the scanners' sensitivity installed in the buses that makes it so hard to scan via phone or card . Unlike when we were using the Compass Card, it was so easy. We just tap the card on the machine and go. No sweat. You have to improve that PRONTO scanner. It is so annoying. Instead of exclaiming "Pronto!" One gets to exclaim "Que Horror!"
14 people found this review helpful
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Justin Cannon
November 17, 2022
This app has been incredibly useful and indispensable for transit around north county, Escondido, and SD. One drawback might be that you can't use it without a phone and you have to add at least $3 online to load it. But it takes all my credit and debit cards with no problem; except for one time. I called customer service, and she took care of it immediately. I think I'm going to invest in a hard copy in case I need to load a dollar or two. The online card is good for two hours from swipe.
4 people found this review helpful
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What's new

Fixed an issue resulting in the app crashing for some users in background
Fixed an issue impacting some user’s ability to process successful transactions
Fixed an issue resulting in the Trip Planner details not being fully displayed to users on some Android devices
Barcode optimizations to improve scanning user experience