
Jennifer Rowell
I love my Credit Union, and I loved the old app. Why fix something that wasn't broke? The only thing I like about the new app is it gives instant feedback why a check won't be accepted. But now I have to wait 24 hours at least for my check to be deposited which means a lot of my bills I have to auto pay on my payday either get declined or my account overdrafts. I miss the quick look into my bank account. I hate having to sign in and then click on my checking account to see my available balance.
3 people found this review helpful
SELCO Community Credit Union
November 18, 2022
Hi Jennifer. The new app does offer a quick balance view for you to view balances without having to log into the app. To learn how to set the widget up, visit selco.org/help-and-support/account-management/enable-disable-the-quick-balance-widget. Please give us a call regarding the check holds to see how we can help.

Stephanie Rogers
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This app quit working with my Galaxy s20. Just says an unexpected error occurred. I've called the number multiple times and always get the same thing...uninstall then reinstall, clear the cache. And still the same. Have been told the tech will work on it and get back to me and never called back. Even had one tech tell me to buy a different phone. Really??? How about you fix your app to update with new technology on phones. Very frustrating I need this app because I live 25 miles from bank.
18 people found this review helpful
SELCO Community Credit Union
December 22, 2021
Hi Stephanie, we apologize for the inconvenience. We’d like to help resolve this for you if you’re still experiencing error messages. Please give us a call at 800-445-4483 and a representative will be able to troubleshoot with you. Thank you.

Jonathan Ayres
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Similar to others, apparently the app is no longer compatible with my OS version (Android 10). It began with the inability to perform transfers and now it won't even display the login screen. Very frustrating for a banking institution to roll out a software upgrade, without notice, that forces users into an expensive hardware upgrade if they want to continue using the service.
24 people found this review helpful