
Franklin Warner
Visual Mess, Very Unintuitive Interface. Very, very unclear on how you're supposed to use it to pay an auto loan. Better off going to a branch and paying in person. First vehicle payment I've ever had that requires you to transfer money to a savings account, and then transfer it to the loan account. I can't wait to see how to make principal only payments, I'll probably just go in person.
7 people found this review helpful
Suncoast Credit Union
November 13, 2025
Hi Franklin! We appreciate your feedback on the app's payment options and apologize it's not as seamless as expected. Please reach out to us via the Message Center in the app and the appropriate teams would be glad to help you regarding the best way to pay for your auto loan in the app. Thank you for taking the time to share your experience.

Ian Lytle
This app has too many issues. It’s almost always hard to log in and access my account. I constantly get a “Network error” message. This has been an ongoing problem for the three years I’ve been banking with them, and sometimes I can’t get in for multiple days at a time. Between the unreliable app and the limited bank locations, I’ve seriously considered leaving more than once. A banking app should be dependable, and this one just isn’t.
4 people found this review helpful
Suncoast Credit Union
January 26, 2026
Hi Ian, we are truly sorry for the ongoing frustration. A banking app should be dependable, and it’s clear we’ve missed the mark for you with these network errors. We’re working on stability fixes to earn back your trust. Please contact us at 800-999-5887 so we can look into your specific connection issues and help you stay connected.

Sultan of Salt
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Password works about half the time. Not the easiest to navigate. Haven't figured out how to get payment history either. Update: not able to pay for a loan from an external method. Basically if you want to pay a car bill its a 60 mile round trip to the actual bank, unless you pay with the suncoast account that is attached to the loan. This app offers very little.
10 people found this review helpful
Suncoast Credit Union
July 18, 2024
Thanks for the feedback! Just tap on an account to view your transaction history; they're also available in your monthly eStatements in the Documents & Resource Center. To pay a bill with an external account, https://www.suncoast.com/For-You/Loans-and-Credit-Cards/Payments has the solution (Check out Speedpay!)