
Wendy Reyes
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used to be good, keeps crashing and locking up, even my phone recommends putting it in deep sleep because it crashes and is slowing my phone down. wish you would fix it. Android user. it continually pops up an unexpected network error. only this app, no others do this in my phone. it's still going on and ridiculous. it's up to date etc.
3 people found this review helpful
Suncoast Credit Union
August 24, 2026
Hi, Wendy. We're sorry you're still encountering issues in the app. Please reach out to us with more details so that the appropriate team can assist. You may reach us via Message Center, at 800-999-5887 or at a nearest branch found at suncoast.com/locations. Thank you for sharing your feedback.

Jesse Warner
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New phone, new app, still trash. It is impossible to take a clear photo with this garbage app. The picture will look clear, but as soon as I take it the quality goes way down. I am sure it is the app reducing the image size, but it is ridiculous that after 15 attempts of sunlight lighted photos with the phone sitting on a mount, it still cannot take a clear photo.
2 people found this review helpful
Suncoast Credit Union
August 6, 2026
Hi, Jesse. We're sorry you continue having a frustrating experience depositing checks. Please email reviews@suncoastcreditunion.com and provide your phone number so that the appropriate teams can offer assistance. Thank you for sharing your experience.

Patti Greenwood
I actually love most things about the app, however, for whatever crazy reason, the minute I try to take a photo of a check for mobile deposit, the image quality is horrible! It takes me multiple tries to get an image that will be accepted for deposit. I have a Galaxy 25 Ultra that takes incredible pictures when used as a camera. Yes, this one issue is enough for me to rate the app as a 3...
7 people found this review helpful
Suncoast Credit Union
March 30, 2026
Hi, Patti. We're sorry that the mobile deposit feature is not performing as expected. We're actively working on a new mobile app with an improved mobile deposit feature that will be available to all members in the future. Thank you for sharing your experience.