Valley Metro

ValleyMetro

About this app

The Valley Metro app is your tool for taking transit in the metro Phoenix area.

Smart Fare makes taking transit even easier – load your account, scan every time you ride and the more you ride, the more you save! You’ll never pay more than the Smart Fare daily, weekly and monthly fare.

Trip planning helps you get where you want to go with step-by-step navigation and real-time location for bus and light rail.

Features:
• Load your account and scan the QR code at the purple fare reader
• View your transaction history
• Set up autoload or load your account with cash at select retail locations
• Plan your trip with step-by-step navigation
• Locate your bus or train in real time
• Save your favorite stops and routes
• Get service alerts and account notifications

Ratings and reviews

there seems to always be some kind of issues with the bus scanner not being able to read the qr code, the app constantly says that your bus will be at the stop at said time, but it never even arrives and when you go to call the number for metro, their systems at the office aren't even synced up with the app so nothing is actually accurate. the only aspect that is reliable about valley metro is that it is regularly unreliable.

The website is super easy to navigate and the layout is clear & consise 5-stars ❤️ 4-star overall rating because of payment methods. The Copper Card and the tap the VM preloaded app on the phone is convenient BUT, I need the option to pay cash or debit card on the fly. My phone only works when connected to WiFi and even then it's not guaranteed; it crashes constantly (not your problem) I need at least 3 options for success in everything I do because of my limitations.

this app is essentially useless. I placed money in the account to avoid the crowd after a Diamondbacks game. I figured I would be able to purchase 3 tickets I needed (2 standard and 1 senior) and activate them within the app as I have done in many other states. they don't make it easy to buy multiple tickets, especially if they are different fare types, and then you still need to go to a kiosk. now they refuse to refund the money in my account because there was no "technical error" with the app.

What’s new

Fixed adding funds to wallet using Google Pay