Palladium Hotel Group

4.6
7.41K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Enjoy your stay at our hotels to the fullest with our app. Book, plan and enjoy every second of your vacation with the app of Palladium Hotel Group.

Here you will find everything you need to organize your stay from the comfort of your couch: book your stay, check out the hotel’s interactive map and the city guides. Once you arrive at the hotel, use the app to make your reservations at the hotel’s bars and restaurants, chat with our staff, order room service and more!

Live your vacation to the fullest with the Palladium Hotel Group app. Download it and start organizing your stay at our hotels.

Use the app to:

Book your stay.
Customize your days at our hotels.
Chat with the staff.
Check out the interactive maps and city guides.
Make your reservations at the hotel’s bars and restaurants.
Check the entertainment & activities calendar.
Book your spa day.
Check out our corporate information.

Palladium Hotel Group has a large variety of exclusive hotels at urban and paradisiacal destinations in Mexico, Jamaica, Brazil, Dominican Republic, Spain and Italy. You’ll just need to choose the type of vacation you desire the most, our luxury hotels are always the best stage for every adventure.

Grand Palladium Hotels & Resorts: The 5-star luxury for the family in paradisiacal destinations.

TRS Hotels: Our most exclusive adults only hotels located at the most exotic destinations.

Palladium Hotels: 4-star hotels with the most impressive views of the Mediterranean Sea.

Hard Rock Hotels: Exclusive and iconic hotels in Ibiza, Marbella and Tenerife.

BLESS Collection Hotels: Hotels located at the best urban and beach destinations where luxury lives.

Sa Talaia: The adults only rural luxury for an exclusive vacation in Ibiza’s natural environment.

Fiesta Hotels & Resorts: Family hotel located at the most elegant area of Santo Domingo.

Ushuaïa Unexpected Hotels: A unique adults only experience, with the best music shows and leisure activities.

Only YOU: Enjoy a different view of your favorite cities from our urban hotels.

Download the app, choose your next destination and experience a unique vacation.

Your vacation, in your hands.
Updated on
Jan 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
7.28K reviews
Sameer “Sam” Ansari
November 30, 2023
App is pretty broken on Android for both our phones. It crashes consistently on certain pages including the restaurant page so we can't do reservations via the app. The map crashed on load so we can't see what's there. This would be forgivable if they had alternative ways to access this info in the room but it's a pretty terrible experience.
8 people found this review helpful
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B G
May 16, 2022
The app opens (when the spotty WiFi works). That's about all the positive I can say about this app. The location of everything on the internal map ranges from flat out wrong to extremely wrong. Reservations don't work most of the time. Prices, menus, and most other details are frequently incorrect. For as much emphasis as they place on the app, it often isn't useful (if it even works). Ordering room service does work most of the time.
14 people found this review helpful
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Tony
January 29, 2022
Restaurant reservations never work. Recommended fix by guest services is to keep choosing a different day, then it flashes reservation times for a brief second and then shows server connection error. Seems like async requests aren't canceled when changing params and back end can't handle load. The map is useless, it doesn't allow you to zoom in far enough to see things and orient when on premises. The user experience of the app is confusing. It takes far too many clicks to find things.
15 people found this review helpful
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What's new

Bug fixes and improvements