Hyatt Inclusive Collection

STAY App

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About this app

We invite you to discover the Inclusive Collection – part of the World of Hyatt, with our unique resort brands designed for every lifestyle and stage of life. Whether you’re seeking a dream vacation, a flawlessly executed meeting or the ultimate destination wedding, we offer the perfect places to create lifetime memories. Choose your travel style, indulge during your stay and Celebrate Every Moment™.

Ratings and reviews

It appears that after a recent Android update, the app is having issues loading Secrets Resort pages, becoming caught in an endless loop of reloading the page. This doesn't happen with other resorts in the collection. I tried uninstalling and reinstalling, but the problem persists. With my trip a week away, I'm kind of bummed, as I use the app often, with it serving as a room key at times.

I've heard this is a great app. Almost required when staying at a Hyatt Inclusive Resort. We are staying at Dreams Vallarta Bay next week, so this sounds perfect. Unfortunately, when I open the app all I get is a page saying Hyatt Inclusive Collection. No log in, no entry fields, no buttons, just a page with a couple images. Tried to remove and reinstall, no effect. Tried rebooting phone, no effect.

App often fails to load at the startup screen. When it does load, you have to choose your resort every single time rather than having it remember what resort you're staying in. From there, navigating resort amenities couldn't be more confusing.