
Geomari Gonzales
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Poor customer service, and reneges on its obligation to deliver your complete order. Don't even bother ordering from this app, if you chance upon a missing food item, their CSR will just offer you a reimbursement of the missing food item via a digital gift check without even considering the time and delivery expense it took the customer to place an order. I am currently filing a complaint with DTI for this because they are not taking these complaints seriously.
9 people found this review helpful
Golden Arches Development Corporation
March 5, 2026
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know if you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 88886236 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!

Judith Columna
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So Hard using this App.. even thou international or local, not working fine ! even just confirming exact location is hard,even thou you type your exact location,address is incorrect..even thou u press incorrect,stores will Appear but even pressing stores near or far from you is not totally opening,what kind of Service is this? even thou sometimes its working, Ordering is Hard too Need to check meal even solos,or as per pcs of burgers,unlike other well-known fast foods its all inside their Menu
22 people found this review helpful
Golden Arches Development Corporation
February 4, 2026
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know should you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 8863-5490 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!

Katz G.
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I think the app should sync with the stores. What I mean is - if it's breakfast time, show the menu for available for breakfast. Not just notify us via pop-up messages that the product is unavailable
9 people found this review helpful
Golden Arches Development Corporation
April 1, 2022
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know should you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 8863-5490 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!