
Deborah Trimble
There seems to be an issue with the app functioning correctly when transferring information to the McDonald's franchise that is closest to me. 1st time I ended up wasting the 8 dollars. This was a year ago. Today, I assumed you all made improvements....but no. It happened again today, except I was able to back track and get it resubmitted. (I will be checking to make sure I wasn't charged twice.)
48 people found this review helpful

Kory Smart
this app CONSISTENTLY places my order at the further location when two McDonald's are nearby and I am placing my order in the parking lot. Even after I select the correct address, at some point, the app decides to change the address. There is no option to edit or change address after the order has been placed so I always have to drive 10 minutes to ANOTHER McDonald's despite being in the parking lot for one.
46 people found this review helpful
McDonalds USA, LLC
February 20, 2026
We want things to be as easy as possible for you. Share more details here for us to look into it: https://www.mcdonalds.com/us/en-us/feedback.html

Isabella Umberger
app is incredibly glitchy. it crashes constantly. I can't actually submit an order. I try to add something to cart, and the cart disappears. when the cart finally came back, it showed i had 16 items from all my failed attempts. when I removed 15 of the 16 items and submitted my order, I kept getting errors. mostly it kept saying "that didnt work. looks like an order is already in progress." another time, it said that all the different pick up options closed "counter service closed at 9:30".
2,597 people found this review helpful
McDonalds USA, LLC
October 28, 2025
Glitches aren't what we're going for. Try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html