I'm having issues using mobile ordering. The 1st time I used it, it worked great. Ever since, I haven't had any luck. My payment won't go through, I cannot add or delete payment methods. You need to work these bugs out. Do you realize you have less than a 4 star rating. I usually avoid apps that go below 4, but being you're McDonald's I installed it. Please fix!
1st time using. Loved the customization. Evidently there is no safeguard for the possibility of being out of something. We ordered, checked and charged the card. Then an employee came out and said they were out of ice cream. Because it had already been charged they could not do a refund. They made up for it by throwing in a free value meal coupon. Took a really long time I felt. Will try drive through method next time.
Mcdonalds needs to get their coupons straight. Yesterday there was a (buy a large fry get a large fry free) and it said "expires in 5 days" well i open it up today and none of the coupons are there. ALSO ill be sitting at home and looking through the coupons. Theyre fine and all loading. Then once i get to a mcdonalds it wont load. The coupon wont load so i cant even use it. So i go back home without buying anything. Get your coupons straight. Thats the whole reason i downloaded this app.
A lot of great deals but the app doesn't work most of the time on my galaxy note 5. I find myself going there and then the app doesn't work when trying to use it most times. Also they should remove the deals that have expired or been used already, to some they think they still have a coupon to use when in fact when they click on it they will receive the alert.
This app on a Note 8 simply does not work properly. I can't manually select locations on a map, it says no McDonald's are near me despite being a few miles away, mobile ordering doesn't work at all, and a host of other small issues. I don't seem to be the only one having these issues based on many of the reviews here. For a company with the resources of McDonald's, I expected better quality control in their software development.
Again today, i didnt receive my free frappe! This morning i had one more left before my free one. I bought one, scanned, & paid fir my frappe. Then i later go back to get my free fappe, & it reset & i had to pay when it should have been FREE! please fix it issue! previous statement: Love it, BUT a small issue, I never get my free frappe! Every time I should be at my freebie, it shows I have one more to go! Then it resets & I don't get my freebie! I tell them it should be my free one, but they say I have 1 more to go & I don't get it! It needs to show the free one is available. Otherwise, I love the free burgers or breakfast sandwiches!
- Improved Mobile Ordering Customizations and Check Out.
- You can now add certain deals to your mobile order.
- Applicable promotional pricing will be automatically applied to your Mobile Orders when you check-in at a participating store. Terms and conditions apply.
- Minor bug fixes and performance enhancements.
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