
Casper Urban
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I have written my previous review out of anger so here's an updated version that isn't as attacking. The app is relatively complicated and a bit hard to use, parcel tracking isn't bad but an option to reroute or call the delivery driver so you aren't caught up in a moment where you can't pick up your parcel would be astonishing. My personal and overall experience was bad but I feel that happens to everyone at one point in life. I hope to eventually recieve that parcel though.
3 people found this review helpful
DPD Polska sp. z o.o.
September 8, 2025
W celu weryfikacji przypadku prosimy o przesłanie opisu sprawy oraz numeru przesyłki przez formularz dostępny na https://www.dpd.com/pl/pl/formularz-kontaktowy/

Ignacy Łątka
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some lockers can be now opened with a pin code which resolves some issues. The app itself requires you to give them your phone number even when the package is connected to your personal email address, very scummy. the lockers without a pin terminal are awful, do not use them. I talked with other people and this isn't an isolated or a one-off issue --- comment before editing (1/5): App doesn't work well, constantly throws connection errors, has large delay.
DPD Polska sp. z o.o.
September 11, 2024
W celu dodatkowej weryfikacji prosimy o przesłanie opisu sprawy, przykładowych screenów na dpdmobile@dpd.com.pl

Ievgen Ishchuk
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No screen, no help, no support email, no chat, no button for emergency opening. I had to send my Vinted order, I went there, reserved that box, and left inside the parcel. It did lock the door but the app shows me that my package wasn't sent and the countdown continues. I won't be able to fix it, moreover someone might open that "empty" locker to send their parcel; they will find my package inside and... they might take it. Thanks DPD! Employees not working for 4+ days (support). Great company.
1 person found this review helpful
DPD Polska sp. z o.o.
December 31, 2025
W celu weryfikacji przypadku prosimy o przesłanie opisu sprawy oraz numeru przesyłki przez formularz dostępny na https://www.dpd.com/pl/pl/formularz-kontaktowy/