Moje ING mobile

ING Bank Slaski S A

About this app

Moje ING mobile received the Silver Laurel in the "Banking App 2025" category in the Invest Cuffs competition.

With the app, you can do everything you'd want to do in a bank. You can conveniently manage your finances and use numerous services from anywhere. You can open an account in the app – completely remotely, in just minutes.

The whole bank in your phone
With Moje ING mobile, you have access to: your accounts, payments, investments, loans, advances, and savings. You can use BLIK mobile transfers and handle official matters with a trusted profile. You can also:
• make transfers, pay bills, repay your credit card, and set up standing orders
• set savings goals and track your progress
• open accounts, deposits, and apply for loans
• change card transaction limits
• confirm your identity to handle matters online
• top up your phone
• purchase top-ups for multimedia platforms.

Everyday banking
• Check your account balances and transaction history
• Pay conveniently and securely for online purchases, such as with a Visa card
• Complete loan or credit applications without leaving home – quickly and conveniently. You can also check their status and receive a decision in the app
• Monitor your loan or credit repayments, check your schedule, and plan your repayments.

Simple payments, deposits, and withdrawals with BLIK:
• BLIK code – pay for purchases online and in stores. You can also withdraw money from ATMs and deposit cash at our cash deposit machines, including into your savings account
• BLIK mobile transfers – no need to enter the recipient's account number; simply provide their phone number.
• BLIK mobile transfer requests and bill splitting make settlements easy.

Additional services and features available only in the app:
• Dark Mode – customize the app's appearance to your preferences (you can choose between dark and light modes)
• Secure login – fingerprint, facial recognition, or PIN
• Pay for purchases with a card on your phone and BLIK
• Autopay public transport tickets, parking, and highways
• Account balance before login – view the amount or percentage
• Shortcuts before login – choose which features are most important to you and which you want quick access to
• Push notifications about payments.

Financial Security
• Protect access to the app with a personalized 4-digit PIN
• Log in using biometrics – fingerprint or facial recognition
• Benefit from additional, innovative solutions to protect your banking system from cybercriminals – behavioral verification and U2F security keys.

Moje ING mobile is a banking app that lets you fully control your finances, invest money, take advantage of loans and credit cards, make online payments, and use account, credit, and prepaid cards. You can open a savings account or a term deposit, send a BLIK transfer to your phone, and gain access to additional services such as public transport tickets, parking, and highway toll payments.

ING is also a bank for children. Moje ING is available from age 6. With your supervision, your child will take their first steps in the world of finance and achieve their goals.

With Moje ING, your child will:
• Send a request to their parent for a standard transfer, a BLIK transfer to their phone, a transfer to a prepaid card, or a savings account, and the parent will confirm or reject it.
• Send a request for money to their parent, and the parent will confirm or reject it.
• Learn to save and manage their money.
• Use Savings Goals to help fulfill their dreams.
• Pay by phone.
• Ask a parent to top up their account or prepaid card.

Learn more about the Moje ING app at: https://www.ing.pl/aplikacja

Ratings and reviews

No English support. If you guys aren't going to have your app in English, at least let people use in app translators to translate the polish. No translating 3 menu options when having the rest of the app in Polish does not count as English support. you might as well delete the English option because it doesn't work. PKO has full English support, especially on their app. I switched from them to you now I regret it.

First bank where I can use security key (u2f). The mortgage service is terrible. In the chat, they'll direct you to another button in the app, and once you've scheduled a meeting with a staff member, there's nothing they can do except offer pointless advice. Rejecting the loan approval condition on the grounds that the file is not in color, even though they have a color version and the condition does not apply.

The app isn't easy to use; it needs a simpler design with clearer and more understandable visuals. Also, even though the app is in English, notifications and submenus within the main menu aren't in English.It's in the language of the country where your account is located. But that's illogical; why would we want to use English if we already knew that language?

What’s new

We implemented usability changes and improved the operation of the application.
Bank even more conveniently!