Not functional - Note 3
The apps is just to put LOT on the apps map. But has no functionality whatsoever. It is a shame that a decent flight operator to have such useless apps. Pay a developer to create an apps that will be functional and useful for your customers a different your business. Eastern Europe is full of bright and talented developers and are not expensive at all. You guys just need to ask for it and they will come. Good luck. By the way your website sucks to.
Utterly useless! Whoever is behind this app has no idea about customer experience! I am sorry but your meaningless response (from customer service I guess) adds nothing to the experience I've had with this app. It just proves you have no clue about customer service in the digital space. A user can not do anything useful on this app. Check how it is/should be done on other airlines. Even budget airlines have better apps than you.
Nie można zalogować się z konta Miles & More, podgląd rezerwacji nie dostosowany do urządzeń mobilnych. Nie pobiera kart pokładowych na telefon. Co chwilę pojawiające się nowe błedy. Program ogólnie nieprzydatny.
• Consistent layout and colors between the app and lot.com; new app architecture
• New starting page (promo widget consistent with the one used at lot.com)
• new menu layout
• refreshed list of promotions
• new app icon on the device desktop and new app name - LOT (currently it's LOT mobile)
• new screen for Contact and new functionalities (FAQ - Top 10, messenger, e-mail, quick dial)
• Dedicated tablet functionality (different for the vertical and horizontal layout)
Online solution for centralized ticket booking, reservation & flight management.
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