Ooredoo Qatar

3.5
57.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Everything you need to manage all your mobile services in one place! Find deals, track subscriptions, & so much more!

The Ooredoo app is the best way to complement your experience with Qatar's most reliable mobile network. Whether you’re in the country or travelling overseas, this will be your secure companion to manage your accounts, check your daily spending, monitor your data roaming plan usage, and subscribing to a variety of add-ons.

Check balances, recharge your prepaid plan, and pay your phone bills quickly and easily. Simply download the app, register or log in to your existing account, and you will be able to track usage, reserve your favourite number for a new eSIM, block unwanted SMS senders, and more with a single hit of a button.

Request home internet installation to your desired location or upgrade your current Home+ plan using the app to get more benefits and ensure a constant connection with your family and friends.

Visit our eShop to find incredible phone deals and receive Nojoom points with every purchase you make! Buy the latest devices from smartphones, tablets, or accessories and collect reward points that you can redeem at your convenience either from Ooredoo or any of our loyalty programme partners.

Our Help section provides several methods of contacting us, including chatting to our dedicated support agents via our live chat feature, via WhatsApp, email, or via a call; we’ll always be glad to hear from you to ensure your Ooredoo experience is up to standards!

On top of that, you can utilize our handy online directory and get quick access to a massive list of contact numbers for the services you might need.

Don't forget to visit the app on a regular basis to learn about any updates and check out our unmatched postpaid deals, as we're constantly adding new offers that will surely catch your eye.

Ooredoo Qatar may require access to your physical steps count using the Health App and/or HealthKit to allow some sports offers and features. We will notify you for permission when and if access to this information is required.
Updated on
Jul 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
57.3K reviews
Y D
July 20, 2024
Never heard of them until somehow, my virtual bank card was used to purchase something from them. Obviously I emailed the bank but decided to reach out to them as well as they can identify who used my details to make a purchase. Customer service completely incompetent, unable to read an email, then without any knowledge of the situation accused me of sharing some password. No such event ever took place, it's a different type of crime. What kinds of people do you have working there? Also criminal
5 people found this review helpful
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Ooredoo Qatar
July 20, 2024
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at customer.service@ooredoo.qa so that we can reach out?
Hassan Ghani
June 10, 2024
Made the huge mistake of buying an eSIM and large data package from ooredoo online. They sent a faulty QR code, then spent two days gaslighting me and telling me my phone was the problem, even though my phone installed other eSIMS fine. I've dumped them now and installed a Vodafone eSIM with no problem. Didn't get my money back from ooredoo even though I asked for a refund, but don't have any more time to waste on this nonsense. The app is also very buggy and useless. Avoid ooredoo.
38 people found this review helpful
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Ooredoo Qatar
June 11, 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customer.service@ooredoo.qa? We'll get you up and running.
nisamudheen shamsudheen
June 12, 2024
Utterly a garbage app. Whenever I tried to open the app it stucks in loading. I think they are not working for fixing the issue even after so many negative reviews. Editing 12 June: finally got a reply from developer 2 more ⭐⭐ for that. After all the app improved much better now 😃, atleast I can open the app in less than 1 minute. Hopping more good improvement.
19 people found this review helpful
Did you find this helpful?
Ooredoo Qatar
June 12, 2024
Hello, we apologize for the inconvenience. Please provide us more details about the issue you have faced along with your contact details at customer.service@ooredoo.qa and our team will reach out to you at the earliest.

What's new

This version includes many more enhancements and bug fixes to improve your experience and performance of the app. We're constantly working on our app experience to make it the best possible!