
Mihai Ghita
The account extracts are not comprehensive. The card extracts can only be downloaded 1 by 1 and if you have multiple transactions on many pages, you have to download each page. The mobile app doesn't provide all the functions once in a while. This is by far the worse bank application I have ever seen in 15 years on the Romanian market. I do not recommend using it. Migrate away to any other possible bank to get rid of this.
11 people found this review helpful
Banca Transilvania
November 26, 2023
Hi! We thank you for taking the time to write us. To check and try to solve your problem, we need more details from you. Please call us at 0264308028 or write to us at bt24@btrl.ro.

Amine NAOUR (Giovanni)
Need a modern UI/UX and smoothness, also whenever i kill the app in background and i want to login again, the account is blocked, you must try after 5 minutes, it's not a security, it's a suicide!! if it's a real emergency how can i wait for 5 minutes?? I use some other banking apps, they're so smooth, secure, good experience and easy to use ... I will be happy to change my rating if this app is upgraded. This app can be used in Kit Kat, but now it looks so old and classic. Good luck
13 people found this review helpful
Banca Transilvania
July 20, 2020
Iti multumim pentru feedback. Fireste ca ne pare rau ca BT24 nu e chiar pe placul tau. Dar vom tine cont de sugestiile tale si vom incerca sa-l facem mai bun. Sa stii insa, ca pregatim ceva nou, tinem legatura! Numai bine!

Mihai Stoenescu
Over 10 years customer of BANCA Transilvania, tired of this app, as every time there is an Android update the app hangs at Login, using same phone. I had to reinstall the app and go thru the cumbersome reactivation process. This might get me to switch bank..
6 people found this review helpful
Banca Transilvania
November 24, 2024
Hi! We apologize for the inconvenience. We are looking forward to solving it and we kindly ask you to write to us in the INO chat or call us at 0264308028 as soon as you can. Kind regards!