MyAccount Telekom

4.2
126K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The MyAccount application helps you manage your Telekom mobile services directly from your smartphone. You have quick access to information about your costs and mobile services, 24/7, from wherever you are.

All customers who have prepaid cards and/or mobile subscription contracts concluded with Telekom Romania Mobile Communications S.A. can use the application.

The MyAccount mobile app helps you to:
pay the bill simply and quickly;
view and download the invoice on your phone;
top up the Telekom card;
extend your mobile subscription;
activate the electronic invoice;
activate subscription roaming;
stay up to date with the latest offers.

You pay the bill more easily
The fastest way to pay the bill is with the card in the application. You can save your card details so that next time you pay the bill even easier. Payments are made in total security, thanks to the 3D Secure system.
In addition, you have access to the invoice history of the last 6 months and you can download the invoice to your phone.

Top up your Telekom card
With MyAccount, you can top up both your card and that of a loved one, simply and quickly, at any time you want. In addition, you can also see the last 3 recharges made.

Extend your subscription
Now it's easier than ever to renew your subscription. Solve quickly from MyAccount, without trips to the city. Everything is at your fingertips, as they say. Also from the application you can check how many months you have left in the contract period.

Activate the electronic invoice
The electronic invoice is always at your fingertips. We notify you by email as soon as it is issued and you can view and download it from your MyAccount whenever you want. And you have another advantage: you get rid of the cost associated with invoices printed on paper.

You activate roaming with your subscription
Are you going abroad and don't have roaming on your subscription? From MyAccount, you can quickly change your current subscription to one that includes roaming or more international benefits, without changing the contract period. When you return to the country, you can return to your original subscription at no additional cost.

Participate in raffles
We frequently run in-app raffles. Every action taken in your MyAccount brings you closer to a super prize. Check the app frequently to stay up to date with all the details.

What else do you need to know?
to use the application, connect to the Internet via mobile data or Wi-Fi;
to see information about corporate subscriptions, you need to create a business account;
if you want to receive a personalized offer, please access this page: https://tkrm.ro/ofertapersonalizata

Tell us your opinion
We are constantly working on the MyAccount app to provide you with the best possible user experience. We appreciate any feedback from you as it helps us improve the app. We thank you!

All the best,
The Telekom team
Updated on
Apr 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
125K reviews
serbanstein
April 3, 2024
Unable to log in to pay the plan bill. The app worked fine until today when I received a notification that my bill was ready to be paid, only to be unable to log in. The error message just asks me to try again without telling me what's wrong, and I never receive the SMS code.
2 people found this review helpful
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TELEKOM ROMANIA MOBILE COMMUNICATIONS SA
April 3, 2024
Bună! Îmi pare rău că întâmpini această dificultate. Trimite-ne codul de abonat și detalii despre problema întâmpinată la adresa myApp.ROU02@telekom.ro. Toate cele bune
Oly Saldinger
October 12, 2020
Worst billing app I ever used. Now it doesn't even work anymore. Can't log in. Gets stucl on "sending authentification code" which never arrives. Before that, it sent the code and "encountered an error" and couldn't log in. But of course, if I'm late with my bill, it's my fault, right? Will uninstall ASAP and switch mobile operators. Telekom is going down the drain.
68 people found this review helpful
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TELEKOM ROMANIA MOBILE COMMUNICATIONS SA
October 12, 2020
Dear User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at myApp.ROU01@telekom.ro.
Raluca Ioana Rizac
January 8, 2024
Can't do much in the app (like change options of your subscription plan), except pay the bill (that works perfect :))) ). Also, always the first login fails, I neet to close everything and start over.
5 people found this review helpful
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TELEKOM ROMANIA MOBILE COMMUNICATIONS SA
January 9, 2024
Bună! Îmi pare rău că întâmpini această dificultate. Trimite-ne codul de abonat și detalii despre problema întâmpinată la adresa myApp.ROU02@telekom.ro. Toate cele bune