
Yazan Al Sariera
This app has a big issue that it must be in the data to connect to it, some day I needed to recharge while am out of KSA, I couldn't connect, also while you are in KSA on wifi you can't connect, we know that you uses the mobile number to make connections easy, but we look for more way to connect like user name and password. Thanks, hope STC take it
Jawwy from STC
May 28, 2023
شاكرين تقييمك لنا🙏 يزن، و نعتذر عن الإشكالية اللي صارت معك😢، يا ليت تتواصل معنا من خلال فيسبوك أو تويتر أو الدردشة المباشرة من صفحة المساعدة بموقعنا، وإن شاء الله بنساعدك بأفضل طريقة ممكنة لمعالجة الإشكالية و إن شاء الله نكسب رضاك عن التطبيق من جديد: https://www.jawwy.sa/ar/content/support

Arif Rashid
The app works fine when you are inside Saudi Arabia. But as you step outside kingdom, it stops working. Can someone from the support team give any valid reason? I tried top up by balance using the app in India, UAE.. but in vain. Can't receive urgent call when your balance dries to zero. And you cannot top-up because jawwy app not working, so SIM becomes useless.
5 people found this review helpful
Jawwy from STC
April 4, 2023
Thank you 🙏 Arif for rating our app, we appreciate it and wish you always enjoy our services.

YIS TT
the app is very glitchy with many bugs. Although I have a s23 ultra, it still lags a lot. Once I attempted to topup, and due to the lag, it ordered twice, and customer support refuse to issue a refund, although one of the bundles is not used.
7 people found this review helpful
Jawwy from STC
April 4, 2023
We really appreciate your rating🙏 Dear and sorry for the issue you faced😔, please contact us on Facebook, Twitter, or live chat and we will help you in the best possible way: https://www.jawwy.sa/en/content/support