Virgin Mobile KSA
3.8star
36.3K reviews
Everyone
info
1M+
Downloads
Everyone
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About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.7
36K reviews
sharfe alam
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July 1, 2026
I'm new customer and I can say that the worst customer service I've ever dealt with. I contacted them on X and got no response. They even blocked me on WhatsApp and on email, repeating only the same thing whatever I asked. The network is also bad, especially after 12 am it's fluctuate. I don't think I can continue with this network.
4 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
July 1, 2026
Dear Customer,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care number 0570001789 and we will be happy to assist you.
Best regards,
Virgin Mobile Team
Mohammed Abdullah Khan
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July 10, 2026
This is, without question, the worst app I have ever used. It's completely broken and utterly useless. An official telecom app that can't even handle basic functions like logging in or recharging is unacceptable. I've tried multiple devices, reinstalled it repeatedly, and nothing changes. The fact that this app is still available in this state is embarrassing. It fails at the very purpose it was built for. A complete disaster.
1 person found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
July 10, 2026
Dear Mohammed ,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care number 0570001789 and we will be happy to assist you.
Best regards,
Virgin Mobile Team
Adnan Ashraf
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June 25, 2026
The app is extremely slow. Also, whenever my local internet data is finished and i go for recharge, the app will not open. because ironically this app works on local internet data only and not social media data.
2 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
June 25, 2026
Dear Customer,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care number 0570001789, and we will be happy to assist you.
Best regards,
Virgin Mobile Team
Whatās new
Introducing Egypt Flex šŖš¬ Our new plan that now includes unlimited roaming minutes, so you can always receive calls while you're in Egypt.
We've also made it easier to see what's included in your plan, with clearer details on supported operators and countries.
We've also made it easier to see what's included in your plan, with clearer details on supported operators and countries.
Everyone
Learn moreApp support
phone
Phone number
+971555368498
About the developer
BEYOND ONE SA COMPANY
oubai.alabbasi@beyond.one
Building No. 6709,Al Olaya Street,,AlMorouj District,
Riyadh 12281
Saudi Arabia
+971 58 558 0538
