Virgin Mobile KSA
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36.4K reviews
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1M+
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About this app
Enjoy absolute freedom with Virgin Mobile and customize your own number and plan. Order now and get your SIM delivered in less than 2 hours! Enjoy a wide range of awesome Virgin Mobile services like customizing your own plan and changing/pausing it whenever you want.
Download the Virgin Mobile App now!
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Ratings and reviews
36.1K reviews
salah hamdy
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August 6, 2026
Worst company I've ever dealt with. I've been unable to log into my account for an entire month. I can't even check my data usage because their system simply doesn't work. Their customer service is completely useless. No one solves anything, and every interaction is a waste of time. I used this service for only one month, and that was the last month of my life I'll ever use it. I do not recommend this company to anyone. Save yourself the frustration and choose literally any other provider.
6 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
August 6, 2026
Dear salah ,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care number 0570001789 and we will be happy to assist you.
Best regards,
Virgin Mobile Team
sharfe alam
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July 1, 2026
I'm new customer and I can say that the worst customer service I've ever dealt with. I contacted them on X and got no response. They even blocked me on WhatsApp and on email, repeating only the same thing whatever I asked. The network is also bad, especially after 12 am it's fluctuate. I don't think I can continue with this network.
5 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
July 1, 2026
Dear Customer,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care number 0570001789 and we will be happy to assist you.
Best regards,
Virgin Mobile Team
Leon En
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August 10, 2026
im not sure what's the problem is, but when i try to open the app on my phone, it just stays on the logo screen and the version no. below. it stayed like this for a whole 5 minutes. And I want to recharge my balance, but I can't, and I'll lose my number. Please check on this problem
2 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
August 10, 2026
Dear Leon,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care toll-free number 800 500 0010 and we will be happy to assist you.
We aim to provide you with a simple and secure experience with FRiENDi PAY.
Best regards,
FRiENDi PAY Team
Whatās new
Introducing Egypt Flex šŖš¬ Our new plan that now includes unlimited roaming minutes, so you can always receive calls while you're in Egypt.
We've also made it easier to see what's included in your plan, with clearer details on supported operators and countries.
We've also made it easier to see what's included in your plan, with clearer details on supported operators and countries.
Everyone
Learn moreApp support
phone
Phone number
+971555368498
About the developer
BEYOND ONE SA COMPANY
oubai.alabbasi@beyond.one
Building No. 6709,Al Olaya Street,,AlMorouj District,
Riyadh 12281
Saudi Arabia
+971 58 558 0538
