Doktor.De - dein Online-Arzt

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About this app

If you are sick, you don't want to spend a long time in the waiting room of a practice, but rather get medical help quickly. This is no problem with the Doctor.De app, because with us you can speak to experienced doctors via video within a very short time. Use our online consultation hours with competent general practitioners without a long waiting time, Monday to Saturday. For selected topics, you can request your recipe quickly and easily without a video call.

Your advantages of the Doctor.De app at a glance:
• You can see a doctor in just a few minutes without making an appointment
• Open Monday to Saturday: Monday to Friday from 7 a.m. to 7 p.m., on Saturday from 7 a.m. to 3 p.m
• Receive sick notes, referrals & prescriptions quickly and easily via the app
• Health insurance companies cover the treatment costs
• High data security, confirmed by TÜV certification

We have already convinced over a million satisfied patients across Europe and helped them through telemedicine. With our app you can conveniently clarify many medical questions via video consultation from home or on the go with general practitioners and pediatricians licensed in Germany. You will receive sick notes directly on your smartphone via our app. You can redeem prescriptions at your local pharmacy or via home delivery.

The treatment costs are fully covered by the health insurance company. Those with private insurance can submit their bill to their health insurance company as usual. For our service from Doktor.De, we charge a flat rate of €4.99 per completed telemedical treatment, which is not covered by the health insurance company.

Video consultation - here's how it works:
1) Log in to the Doctor.De app
2) Select the symptom that matches your illness and answer our digital medical assistants' questions about symptoms and your general health in the chat
3) Take a seat in the digital waiting room
4) Accept the incoming video call from the doctor via our app
5) Download documents (sick notes, prescriptions, etc.) in the app or select a pharmacy to redeem the prescription

Also for children:
Our family doctors and pediatricians are also happy to help children and young people. You don't have to create a separate profile for your child, you can simply add them to your profile

Sick note via telemedicine:
Do you need a certificate of incapacity for work (AU) for your employer? In this case, you will receive a digital AU that you can forward directly to your employer and your health insurance company. Please clarify with your employer that he accepts an inability to work that was discovered in a video consultation.

Have prescriptions issued online:
Receive and redeem prescriptions online – possible with Doctor.De. Our doctors issue private prescriptions. As usual, these can be redeemed in pharmacies, but those with statutory health insurance must cover the costs themselves.

Data protection? Why, surely!
Especially when it comes to your own health, you want to know that your sensitive data is in safe hands. With the Doctor.De app we guarantee the highest level of data protection in accordance with the GDPR. The Doctor.De app is certified by TÜV Nord.

For which symptoms can I use the Doctor.De app?
In many areas, telemedicine can help or can be used in addition to personal doctor visits. Our doctors offer video consultations in the following health categories:
• Coronavirus / Covid-19
• Fever, cold and cough
• Lungs & respiratory tract
• Gastrointestinal
• Infections & inflammations
• Skin problems
• Allergies & intolerances
• Bladder problems
• Muscles and joints
• Children
• DIGA / app on prescription

Remote treatment occurs when, according to generally accepted professional standards, personal medical contact is not necessary.
Updated on
May 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted