Joe
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App is getting worst, previously I still can top up using the app, but recently it keep loading on the top up page. Only good for this app is we can keep track on the timing of time when we take the transport so that we can have the discount of whole journey within 2hrs, and 45min interval between every trip, other than this, I do not see any better benefit for this app, also we not able to see the amount at the granty, suggest at least we can see it both at the granty and this app.
99 people found this review helpful
Nur Izzhuda Bte Mansoor
i want to cry using this app. i really dont know why it takes so long to load the top up page when it used to be better. the concept of simply go is not simple at all, it hides the balance of your cards and makes it so bloody hard to keep track, and you're forced to rely on these kinds of apps to see balance. at least you're reminded to top up the next time you ride the public transport, i don't live near the mrt. pls do better
40 people found this review helpful
A Y
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Topped up my EzLink card through the app and it made my card unusable on buses. I verified that my card has sufficient value and the txn had went through. Station staff were unable to offer any solutions. I managed to "fix" my card by topping up directly at the station. Why do I need to top up extra cash just to fix my card? What is the point of topping up through the app? Why does this issue keep recurring?
5 people found this review helpful