Edit:After a few updates these issues have improved Clunky app, pales in comparison to the Hailo app. Loads far too many taxis in a built up area causing it to be sluggish. Also the effective pickup distances are far too short. It also is not designed well for anywhere outside Dublin.
**Do not rely on booking** Booked 4 hours in advance and when allotted time came the app told me "no taxis available at this time". No warning or apology and no time to make alternate arrangement. Had to drive so good night out spoiled. Never had this unreliability with Hailo. Shockingly bad service. Would give negative stars if possible.
Pre-booked a taxi, but the time rolled around and no taxi to be found. No confirmation, no cancellation and no way to work out what went wrong. No taxis in the local area either. Not particularly user-friendly and very disappointing, as I'm sitting on €20 credit (due to two poor experiences with Hailo / MyTaxi) that I apparently can't even use because the taxi can't be bothered showing up. Nice. EDIT: Sent an email on 21/04 as requested in the reply to this review, offering to 'continue the conversation' and answer any questions. One week on and still no reply.
None of the features it boasts relative to the Hailo app it replaces are worthwhile and the interface is clunky. Since you now own the Hailo app, why not retire this product and move everyone over to the Hailo app which was easier to use?
Got a bit if a way to go before it's as good as Hailo. Hope the one book works as I need it for early morning airport. Hailo never let me down but heard mytaxi has
Like others I pre-booked a taxi. 8 hours in advance. 5 minutes before the booking time I was notified that there was no cars available. Pretty useless
We've been listening to your feedback since launch - Trust us, we have! :)
The team have incorporated changes and improvements to the features you told us needed attention
Location: Now much quicker and due to popular demand we've introduced the 'blue dot' from Hailo
Prebook: Now live in Ireland
Performance: Bug fixes, tweaks, optimisations and other clever techy things to make your life easier
Load Screen: There's a shiny new animation when you open the app (Hhhmmm - Shiny!)
ONE TAXI APP FOR 100 CITIES IN EUROPE. DOWNLOAD YOUR TAXI APP NOW – IT’S FREE!