221K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

FREENOW is a licensed ride-hailing and multi-mobility app in 9 European countries. Book easily, pay in-app quickly and complete your trip safely!


1. Enter your destination
2. Book a taxi or Ride near you
3. Track your driver's arrival
4. Pay easily through the app


1. Switch to the 2-wheels / carsharing tab
2. Find an eScooter, eMoped, eBike, car nearby
3. Unlock the vehicle by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


Prebook a taxi up to 4 days in advance (e.g. for an airport transfer)
• Hassle-free in-app payment with your credit card
Share your ride so friends and family know where you are
Rate your driver and let others know how much you enjoyed your taxi ride
• Save your home and work addresses and book a taxi even faster


Automatically collect your receipt by email after each trip paid through the app or skip manual expense reportings after each business trips by using a FREENOW business account.


Book a cab last minute or up to 4 days before your flight. Do you need a pickup? No problem, just collect your luggage, order a cab with our app and follow the in-app walking directions to the FREENOW pickup point within your Terminal.
FREENOW is available for both business and holiday travel at Europe's largest airports, including: London Heathrow/City/Gatwick/Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin and Malaga.


Invite friends and family to try out FREENOW with your personal gift code which you can find in the app and earn credits for your next cab ride.


The FREENOW cab service is available across 9 countries in around 100 European cities.


If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions. Alternatively, please get in touch via https://support.free-now.com/hc/en-gb/requests/new
Updated on
May 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

219K reviews
WonIl Kang
May 13, 2023
This is an awful and sorry excuse for an app. I've rode twice now and both times, I got scammed by the app, paying double what the app quoted. Would not have used the app had I known it'd end up costing me more. The first driver I got purposely didn't show up to the proper pick up point, made us walk to him, running up the meter. And when he dropped us off, he wouldn't give us exact change, giving himself a tip. Not to mention his car reeked of cigarettes. Our second driver wasn't any better.
13 people found this review helpful
Did you find this helpful?
Intelligent Apps GmbH
May 15, 2023
Many thanks for taking a few minutes aside to send us feedback. Sorry to hear that you aren't enjoying the FREE NOW experience--we would love to get more insights into your experience so far. Please contact us here https://support.free-now.com/hc/en-gb/requests/new so we can continue to improve our app and service for you and other customers.
Peter Moerman
April 16, 2023
I was on vacation and tried to get a ride to my hotel. I was told Uber didn't work, and i saw this app displayed in the airport. The app did not work. I don't speak German, and there was no way to turn English translation on. Further, i tried to message the driver, but it failed. As a result, i had to pay the driver five euros to cancel because the app was an utter failure. I don't fault the driver, but the app needs major improvements.
17 people found this review helpful
Did you find this helpful?
Intelligent Apps GmbH
April 18, 2023
Hi Peter, we're sorry to hear you've been having problems with drivers cancelling your bookings, as they should only be accepting trips that they intend to complete - can you please get in touch at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
владимир семенец
January 25, 2023
It is nothing but an outright scam. I doubt they actually have any real cars at all. I have ordered twice, and on both occasions no one appeared anywhere within sight, with me first getting a message the driver had cancelled the order, later finding out I had been charged 5 Euro for cancelling - which I obviously did not do. A perfect business model - you collect orders, do nothing, then you cancel them, and then you charge the customer for a made-up thing they never even thought of doing.
65 people found this review helpful
Did you find this helpful?

What's new

Make sure to update your FREE NOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

Enjoying the app? Leave us a review.