MBNA Mobile App

Lloyds Banking Group PLC

About this app

New to our app?
At MBNA, we’re boringly good at credit card stuff, which doesn’t make us ideal dinner party guests, but does make people want our credit cards in their wallets. Check out our Mobile Banking app.

Account management stuff
• Log on quickly and securely with your fingerprint
• Manage your account – check balances and pending payments
• Pay in cheques
• Easily transfer money and make payments to UK and international accounts
• View your PIN or request a new one
• Easily request a new card, report lost or stolen cards, freeze them and order replacements
• Quickly find and view transactions and statements
• Update your contact details
You can find plenty of other information in the app by using our ‘Search’ tool, as well as our handy ‘Help hub’.

Getting started
It’s quick and easy. You’ll need:
• The phone number that you’ve registered with us
• An MBNA credit card

Keeping you safe online
We do all we can to protect you online. This includes preventing connections from the app on devices that we think have been tampered with.

How we’ll contact you
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any texts we send you will come from MBNA. Be wary of any message that differs from this – it could be a scam.

Important information
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Fingerprint Logon requires a compatible mobile running Android 6.0 or higher and may not work on some tablets.

Credit cards issued by MBNA Limited. Registered Office: Cawley House, Chester Business Park, Chester CH4 9FB. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, Register Number: 204487 for the provision of payment services.

Credit is available, subject to status, to UK residents aged 18 or over.

Calls and online sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.

Ratings and reviews

Just sits there 'Authenticating your device'. basically useless app, it was working previously but MBNA have made it a brick. I have reinstalled and rebooted my device, it worked once and now stuck again 'Authenticating your device'. We are continually being forced to use apps for banking and yet they are not reliable. It is essential that when alternatives are being devalued and removed the replacement MUST BE RELIABLE!!! It's unacceptable deny us the ability to manage our account!!

Update: I have been able to log in via the app today. Not sure what changed, I had not done anything more. At least its working now. Previous: Unable to access the app. I've uninstalled and reinstalled the app but it continues to hang at the first screen "authenticating your device"

Just opened a savings account. Advised to download the mobile app which I did. As I'm new to MBNA I was to create an account. Simple I thought. First page was easy. Usual , name, address, date of birth etc. But on page 2 can't advance as I don't have a credit card or loan. How am I then supposed to register? Very confused

What's new

We’ve fixed some bugs and made performance enhancements, to make our app even better for you.

We’re also working on more improvements to the app, so watch this space for updates.