7.85K reviews
Content rating
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About this app

New to our app?
At MBNA, we’re boringly good at credit card stuff, which doesn’t make us ideal dinner party guests, but does make people want our credit cards in their wallets. Check out our Mobile Banking app.

Account management stuff
• Log on quickly and securely with your fingerprint
• Manage your account – check balances and pending payments
• Pay in cheques
• Easily transfer money and make payments to UK and international accounts
• View your PIN or request a new one
• Easily request a new card, report lost or stolen cards, freeze them and order replacements
• Quickly find and view transactions and statements
• Update your contact details
You can find plenty of other information in the app by using our ‘Search’ tool, as well as our handy ‘Help hub’.

Getting started
It’s quick and easy. You’ll need:
• The phone number that you’ve registered with us
• An MBNA credit card

Keeping you safe online
We do all we can to protect you online. This includes preventing connections from the app on devices that we think have been tampered with.

How we’ll contact you
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any texts we send you will come from MBNA. Be wary of any message that differs from this – it could be a scam.

Important information
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Fingerprint Logon requires a compatible mobile running Android 6.0 or higher and may not work on some tablets.

Credit cards issued by MBNA Limited. Registered Office: Cawley House, Chester Business Park, Chester CH4 9FB. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, Register Number: 204487 for the provision of payment services.

Credit is available, subject to status, to UK residents aged 18 or over.

Calls and online sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.
Updated on
14 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

7.59K reviews
gary leach
17 May 2024
So at some point idiot developers have packaged this so it conflicts with the Halifax app. You can install one or three other but not both. Genius! My old phone has both apps because they've upgraded over time but clean installs of both on new phone doesn't work.
9 people found this review helpful
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18 May 2024
Version 138.02 continues to fail on install. Emailed MBNA app support and have yet to get a reply. This has been going on for days. - Pixel 7 pro, Android 14 with latest updates. UPDATE: Uninstalled and not able to re-install the app, still no response from my email to support.
2 people found this review helpful
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Andy Cotton
18 May 2024
Worked ok (if a little clunky in design) before an update refused to install on my Galaxy S24+. Did all the usual things, restarts etc. Un-installed app as a last resort, and now the entire app won't re install. So, I am now unable to check my banking. Thanks MBNA/Lloyd's, that's just ace..
2 people found this review helpful
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What's new

We’ve fixed some bugs and made performance enhancements, to make our app even better for you.

We’re also working on more improvements to the app, so watch this space for updates.