MBNA Card Services App

4.65K reviews
Content rating
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About this app

New to our app?
At MBNA, we’re boringly good at credit card stuff, which doesn’t make us ideal dinner party guests, but does make people want our credit cards in their wallets. Check out our Mobile Banking app.

Account management stuff
• Log on quickly and securely with your fingerprint
• Manage your account – check balances and pending payments
• Pay in cheques
• Easily transfer money and make payments to UK and international accounts
• View your PIN or request a new one
• Easily request a new card, report lost or stolen cards, freeze them and order replacements
• Quickly find and view transactions and statements
• Update your contact details
You can find plenty of other information in the app by using our ‘Search’ tool, as well as our handy ‘Help hub’.

Getting started
It’s quick and easy. You’ll need:
• The phone number that you’ve registered with us
• An MBNA credit card

Keeping you safe online
We do all we can to protect you online. This includes preventing connections from the app on devices that we think have been tampered with.

How we’ll contact you
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any texts we send you will come from MBNA. Be wary of any message that differs from this – it could be a scam.

Important information
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Fingerprint Logon requires a compatible mobile running Android 6.0 or higher and may not work on some tablets.

Credit cards issued by MBNA Limited. Registered Office: Cawley House, Chester Business Park, Chester CH4 9FB. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, Register Number: 204487 for the provision of payment services.

Credit is available, subject to status, to UK residents aged 18 or over.

Calls and online sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.
Updated on
21 Jun 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted
4.65K reviews
Mark White
29 April 2022
Very glitchy. Can't seem to cope with making payments. Never has working at first attempt. When you attempt to make a payment, it switches you to your bank ie. Halifax and nothing happens. You do the whole process again and then it works, but not this morning. I've been at it for 30 minutes. It should take 60 seconds. Can I remind mbna that I do have other credit cards I can use instead.
28 people found this review helpful
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N Albertsson
10 April 2022
Simple, secure, and easy to use. If you like to keep on top of your card finances, then this app is absolutely essential. Many useful features, and far better than its competitors' apps... If, like me and many others, you've had bad experiences with online financial tools, such as Internet banking or credit card/bank apps, then this app will come as a pleasant surprise... obviously, it goes without saying that you need a card account to use this app... yet here I am stating the obvious - lol
20 people found this review helpful
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Patti Liu
24 June 2022
This app NEVER let's me in the first time. Now YOU have sent me a password but whenni enter that I get a message that you're having technical issues. I suggest uou get it fixed SOON. I'm sick and tired of the problems I've had since uou forced me to download the APP. It's a screwed up app.
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What's new

We’ve fixed some bugs and added security updates.

We’re also working on more improvements to the app – so watch this space for more updates.