National Rail

Name: National Rail
Availability: InStock
Rating: 2.653846263885498 (27272 reviews)
Author: National Rail Enquiries

National Rail Enquiries

Contains adsIn-app purchases

2.7

27.3K reviews

5M+

Downloads

Everyone

About this app

Stay alert with National Rail for up-to-the-minute train times, fares, and journey information.

Updated on

13 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.6

25.6K reviews

John Davis

12 May 2025

Got a new phone and now the app is Chrome-based. The old app - which was a proper native Android app - was much better. For instance, where's "nearby stations" gone? It also takes a lot more clicks just to see a list of trains at my local station. Disappointing, still usable but other apps look better And so many ads now!

9 people found this review helpful

National Rail Enquiries

6 May 2025

Hi, we're sorry to hear you don't like our new app. We have more updates planned in the upcoming months which we hope customers will be happy with. Customer feedback is important to us, so please email any to customer.relations@nationalrail.co.uk. Thanks for your feedback - NRE Team

Michael Flanz

29 April 2025

Least the app now fits in nicely with the rail network - unreliable rubbish. There is no way a Progressive Web App is going to work at rail stations where the mobile network has zero bandwidth or on trains where the signal is blocked by the windows. You can't continue to polish this app, it isn't fit for purpose. Admit defeat and go back to the old native app!

65 people found this review helpful

National Rail Enquiries

6 December 2024

Hi Michael, we're sorry to hear you don't like our new app. Customer feedback is really important to us so please email customer.relations@nationalrail.co.uk with anything else you'd like us to consider as we continue to develop and roll out our new app. Thanks for your feedback - NRE Team

Nina Dawson

3 June 2025

Replace a nice clear font app with one that looks like a website with tiny font it's impossible to see when your favourite live train is when you're running down the street to the station without your glasses on! Why change it? What user testing did you do? I cannot comprehend why a service would change app from nice and clear and accessible to tiny faint writing that is absolutely not acceptable. Shame on you.

11 people found this review helpful

National Rail Enquiries

5 June 2025

Hi, we're sorry to hear you don’t like our new app. We’ve recently made some tweaks and added new features – please check out the latest version of the app and let us know what you think. Feedback can be emailed to us at customer.relations@nationalrail.co.uk. Thanks for your feedback - NRE Team