National Rail Enquiries

- 26 August 2016

Everyone

Maps & Navigation

Offers in-app purchases

( 16,663)

National Rail Enquiries- screenshot thumbnail

Description

Stay on track with the National Rail Travel App, the UK’s number one destination for train travel.

Anytime, anywhere, straight to your smartphone, never miss a train again. Everything you need to know to plan and make your journey at your fingertips.

You can:
· Access and buy tickets
· View timetables and all travel information
· Track your train’s progress
· Stay updated on disruptions
· You can even re plan your next train trip
Empowering train travel the National Rail Enquiries app will transform your travel experience, from planning your route, buying tickets to real time travel updates.

Features
· Buy tickets via third party websites (with no booking fees)
· Find out ticket prices
· My travel - One place for your favourite journeys and stations. Find the next train home and get relevant live updates at a glance
· Live trains - View real-time departures and arrivals boards for any station
· Progress tracking - From A to B and everything in between, find out exactly where a train is along a route
· Journey planner - Plan your journeys with up-to-the-minute travel information. Track the progress of trains and disruptions along your route
· Watch a train - Pin a train to My travel to watch its progress with a single tap
· Push notifications - Get disruption alerts as they happen
· Wake-up alerts - Avoid missing your stop or getting caught out when the train divides or arrives at its destination
· Tube and DLR - Plan your journey to or from London Zone 1 Underground and DLR stations
· Plan journeys between a station and a postcode
· Widget featuring live train arrivals/departures between home and work stations
· Cycling facilities at your station
· Can you take your bicycle on your journey? Are reservations required? How many bicycle spaces are there?
· Tips for travelling with bicycles
· Add journey details to your calendar as events once you have purchased your ticket

Buy tickets for all UK journeys with the below operators:
Abellio Greater Anglia
Arriva Trains Wales
C2C
Caledonian Sleeper
Chiltern Railways
Crosscountry
East Coast
East Midlands Trains
First Great Western
Gatwick Express
Grand Central
Great Northern
Heathrow Connect
Heathrow Express
Hull Trains
London Midland
London Overground
Merseyrail
Northern Rail
Scotrail
Southeastern
South West Trains
Southern
Transpennine Express
Thameslink
Virgin Trains
Virgin Trains East Coast

Enhance your train travel experience - Download the FREE National Rail Enquiries app today.

We are always keen to hear all of your feedback and we are committed to improving our App and its functionality in order to provide our users with the best possible experience. We are continually making improvements and we have regular App updates to pass these improvements on to you.
Please email your feedback to app_customer_services@nationalrail.co.uk.

Reviews

3.6

16,663 total

5 6,398

4 4,159

3 2,210

2 1,331

1 2,565

deanski11

Not clear with details I have used many apps when traveling around the world from buses, planes and trains and have always found that this app to be the most difficult to understand. When searching for destinations and departures this app for some reason just isn't up to scratch with others. When looking at the smaller detains such as times for you arrival and departure this app again seems to be lacking in great detail. To be truthful and honest I have always tried to avoid using this and just use Web sites that are user friendl

marc wollaston

Best to call them instead Both myself and my wife use wheelchairs to get about and need to book in advance to insure us getting a ramp and assistance at all station's. There doesn't seem to be any way of telling them we need extra help unless we call them.. For us this app needs work.. There website is the same too :-( :-(

Mike Barnes

Impossible to plan journey with a bike Impossible to plan a journey with a bike. When I tried stated on certain legs reservations weren't possible but did tell me which ones. After travelling by another means think the non reservation leg was a non fast train where reservations weren't required but I guess I will never know! Very unclear.

Phil Crockford

At least trains don't crash as much Running the latest Android on a Nexus 6p and the journey planner crashes repeatedly. Web version on the same phone works fine, but the Trainline app is quicker and more convenient

Andrew Bradley

Could be better Whilst it shows you basic info like train times its alerts don't work for me and never advise when a train is cancelled. The journey planner is also not very intelligent and doesn't include connections you can make on longer trips

Tristam Jones

A particularly shoddy app Oh great...at least they've updated the ad SDK.... Well this is a shower of sh!te isn't it. Poorly formatted, touch while it's thinking and it stops, slower than the website, but plenty of ads to entertain you while it's not doing what it's meant too. A good representation of the UK rail network as a whole.

User reviews

deanski11 15 September 2016

marc wollaston 28 September 2016

Mike Barnes 11 September 2016

Phil Crockford 6 September 2016

Andrew Bradley 16 September 2016

Tristam Jones 27 August 2016

Michael Bond 18 September 2016

Works for me As a frequent train user the regular trips get me the information I need quickly. More reliable than the trains. Always room for improvement on the user interface, but you'll never please all the people all the time.

Timmy Willis 24 September 2016

Even the ticket prices are incorrect! This app gives me price which is £3.80 more expensive than the actual ticket I bought. When I checked on the official network rail website using exactly the same information I found that their price was correct? GO FIGURE!?

Andy Southcombe 29 September 2016

Useful but guzzles battery Quite a useful app but it is the top user of battery on my phone bar the screen. Surely an app that is just a wrapper to the national rail website shouldn't need so much power?

gavin mahoney 29 August 2016

Couldn't do without it. Use this app all the time and love it. I would purchase ad free version but, £4.99 is a tad too much to pay to get rid of ads. Otherwise tho, the app is very good, times are pretty much spot on delayed times are accurate(one time, even more accurate than the station screen) so yeah happy with app and would recommend.

Alan Blackburn 14 September 2016

Very helpful everyday recommended (Samsung S6) Use this app most days to check train times. I have set alerts so I can be alerted by the app of any delays to my journey and can be set for specific times of day which would ne good except no longer works. You can see where your train is in real time with platform number usually shown. It is let down now when major disruption and shows incorrect info but still good app overall. No problems with crashing on my phone.

Kai Lee 12 September 2016

Can you make it look and work like the iPhone app? Very clunky and dated interface. The iPhone version of the same app is much better. Plus the notifications never work.

David Kemp 4 September 2016

Broken Not sure what they have done but lately the live section occasionally shows my routes in the wrong direction which is completely useless. This happens from multiple stations even after restarting the app.

Al Swan 26 August 2016

Useful, but could be better Added a star back as v8.4 appears to fix the crashes when editing alerts. Ads aren't too intrusive which is good as £4.99 is too expensive for the ad-free version.

Gerrard Goss 28 August 2016

Good for Enquiries Good for enquiries but a nightmare when you need to buy a ticket: fill-in fields flicker, redirects you to setup an accout with a train operator and afterwards does not retain the info.

Peter Kendall 27 August 2016

Journey planner unusable On the journey planner if you try and enter a time or date other than the current one it just returns to the home page and deletes the journey details.

Waldemar Nikiel 12 September 2016

Nice and useful app This app makes my life much easier, especially when there are cancellations and delays. I'd recommend to include links to delay repay forms for specific train companies, especially Thameslink...

David Corking 19 September 2016

Can't move it to SD card My biggest gripe is that the 'Move to SD card' button in Application Manager is greyed out and it is a big app taking up precious space on my phone's internal storage. Otherwise a helpful service that could benefit from more prompt alerts when delays on my route show on the departure board.

Lee M A 17 September 2016

Crash Central Widget constantly crashes and freezes whole phone (galaxy s7 edge). Shame as in theory a very useful app

Paul Harrison 13 September 2016

Completely useless This has to be the worst designed app i have ever used. It crashes constantly, is so complicated you need a degree in astro physics to understand it. You choose a train, fare etc and click buy. Only to be sent to yet more options and prices. It's been basically designed to mislead and cause customers to pay more. Of course you will have to keep restarting it as it crashes non stop. Just took me nearly 40minutes to book a simple return local journey. What's up then? Leaves in your computers...useless

Adrian Solano 27 September 2016

Difficult to use, information missing and more. Its difficult to use, the options offered for times are short, its a pain to buy from it. Journeys are not detailed as it should, on the other hand its helpfull if you just need to know the time of a very bad offered service like langley (lny) to paddington. (example)

A Google User 6 September 2016

Nasty adverts and no tube info Have to pay for an advert free version! Trainline app nicer.

John McDonnell 12 September 2016

Thanks for the ads. I love it when they take exactly 3 seconds to load while I am scrolling then boom! I click the wrong link.

Daniele Giraud 28 August 2016

Very poor... Very outated.. Looks like an app from the 80's...full of adverts.. Uninstalled until a better version comes out... As bad as rail services today...

18 September 2016

Disgraceful There is nothing good about this app. At all. Aptly represents our shambles of a rail service.

Christian Westcott 26 August 2016

Ugly! Looks like an app from 2008. What's with the stretched, low res nav menu at the bottom?

Scott Clifford 13 September 2016

Surprisingly bad for such a simple task They should hire a user experience team member, so much if this app is counter intuitive

Roshnii Patel 3 September 2016

Missing Stations Main stations like Wembley Park are unable to be searched. My main station Neasden is not even on there.

Benjamin M 29 August 2016

Poor our of date like their network Old looking, poor performing slow app just like their rail service

Tanja Paivarinta 8 September 2016

Windows app is simply better I suppose it will still show you what you search for, but I was used to the national rail app in windows phone. Which was so simple to use. You could set favorite journeys easily and find time tables with two finger tabs. I'm surprised that this android app looks more like a website and less like a easy to use app.

Rory Stewart 26 August 2016

Outdated Functional but seriously needs a face lift. Looks like crap.

Dan Leedham 17 September 2016

Near impossible to use from a different time zone Booking travel from when I'm back from the states and want to use UK time for everything but times on the app get confused between EST and BST/GMT as you search you get conflicting times 5 hours apart - booking an advanced ticket becoming very confusing. The app is a poor effort reminiscent of horrendous state owned nightmares.

Tom Cribb 4 September 2016

Doesnt work Poorly designed interface but it has generally worked since its inception. Latest update however renders it useless as it repeatedly freezes after about 20 seconds of use.

steve betts 8 September 2016

This train has completed its service I keep getting this ridiculous message when I know different because I'm stuck on a stationary train already 30 minutes late with 30 minutes to go.

Bevan Jones 24 September 2016

? Literally gives you wrong information - trying to plan a journey for a Sunday morning gives me train times for the Saturday until midnight. Pointless