TSB Mobile Banking

TSB Bank plc.

About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 5.0 (Lollipop) or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.

Ratings and reviews

It's impossible to make a bank transfer with this app. Despite me being connected to a fast home WiFi, the app keeps throwing a message that I have no Internet connection. I restarted the app a few times, and it didn't help. A task that should take a couple of minutes is becoming a huge frustrating thing that I've already spent 20 minutes on!

9+ unread messages in my Inbox, where are they? According to my settings I have 9+ unread messages in my inbox. But when I check, there are no unread messages. This has been the case, even after the last 2 app updates. Other than this issue, the app is excellent, especially with the latest security updates.

Honestly such an easy and straightforward banking app. Everything is exactly where it needs to be and clear on how to find and do things. No complaints whatsoever! One thing I would suggest is adding an option to go straight to speaking to a person on the chat as sometimes I have an issue that the bot can't resolve and have to repeat myself multiple times for it to hand me over. other than that, no issues!

What's new

New features: new controls for your debit and credit card, the ability to deposit cheques inside the app, and a new login screen.

The new card controls give added security, letting you block contactless payments, for example.

The new cheque deposit feature lets you deposit real paper cheques with your mobile’s camera.

And there’s a smart new login screen to enjoy too.

We’d love to hear what you think – if you have time, please review the features for us.