TSB Mobile Banking

209K reviews
Content rating
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About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 5.0 (Lollipop) or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.
Updated on
Jun 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

203K reviews
Neil Anderson
April 11, 2023
Improved but with one added minor irritation. When you log out it goes back to the login page and displays the fingerprint sensor, which you then have to navigate away from with the back button. A message is then displayed 'Fingerprint Not Recognised, you've reached the maximum attempts', even though you haven't touched the fingerprint sensor. As I said it's a minor irritation but it didn't do this previously so why is it doing it now?
9 people found this review helpful
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TSB Bank plc.
April 12, 2023
Hi Neil, thanks for your review we really appreciate you taking the time to reach out. We are really sorry you are experiencing irritations. We are working hard on our next update which will happen shortly. Hope this helps thanks Team TSB.
May 30, 2024
Look, it does practically everything and, more importantly, does it right, and for that, you have my gratitude. The only reason I'm nicking off a star here is the reliability of the service itself. I'm not sure if it's maintenance breaks, attacks, bugs, or whatnot, but it's often now I see that my finance is temporarily unable to be seen, including right now, which then on makes the app useless until back up. They've been steady and far spaced for the last year and a half of usage, so it's a 4.
10 people found this review helpful
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TSB Bank plc.
June 4, 2024
Hi, Thanks for reaching out and letting us know your having this issue. We are very sorry and apologise for any inconvenience. We are always working hard to improve the functionality, I will pass this on to the team, thanks again, Team TSB.
Richard William
May 27, 2024
Completely unreliable. More time is spent trying to get the TSB app to work than actually using the app. Frequently stops loading and needs reinstalling. It then takes a lot of time to re-set up your details. Sick of seeing "you need to set up your device again". Not worth it for simply checking your account balance. Need to look for an alternative banking company. I am now banking with Chase and have so far had no problems logging into their app or making payments through them.
9 people found this review helpful
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TSB Bank plc.
May 28, 2024
Hi Richard, I'm sorry to hear that. If you're frequently being asked to set up your device again, please check your device settings and make sure private DNS is switched off, or make sure you're not using a VPN or other privacy blocking apps that may be interfering with the app's security technology. I hope this helps?

What's new

Our latest app update will make applying for a loan a much smoother and more streamlined experience.

We’re always keen to hear what you think of the app – if you have time, please review it for us.