TSB Mobile Banking

TSB Bank plc.

About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 5.0 (Lollipop) or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.

Ratings and reviews

Improved but with one added minor irritation. When you log out it goes back to the login page and displays the fingerprint sensor, which you then have to navigate away from with the back button. A message is then displayed 'Fingerprint Not Recognised, you've reached the maximum attempts', even though you haven't touched the fingerprint sensor. As I said it's a minor irritation but it didn't do this previously so why is it doing it now?

I did what was recommended on here after it kept saying No Internet Connection, uninstalled the app, downloaded the latest version from Google Play, and it's still the same. Had to transfer money to a First Direct account and after about 30 tries had to give up. Hopeless. It works fine on WiFi, it's just mobile data that it has a problem with even though all my other apps work fine.

They managed to top up the previous bad experience... to make it a horrible one. Someone stole my card details... I have received a notification from the app that I have payment to approve. couldn't get into the app as didn't have signal. when I finally could get into the app £465 was already taken in 46 transactions!! Without me authorizing! Can't reach a human! I will close this bank account!!! as soon as I get my money back!

What's new

Our new-look Products page makes it even easier for you find what you want. If you click the new Discover tab there you’ll also find handy tips and articles to help you manage your money better.

We’re rolling out a series of improvements to Move Money too – first up are clearer signposts and faster loading when you transfer funds between your TSB accounts. Try these for yourself by accessing the Payments page in the app.

As always, we’re keen to hear what you think – please give us a review.