TSB Mobile Banking

TSB Bank plc.

About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 9.0 or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.

Ratings and reviews

When entering a payment to a new recipient, app loses all the information I entered on the New Payee screen whenever I switched to email to look up the information because I was returned to the Top level screen for entering a new payment. I was forced to jot down all the new payee information on a scrap of paper (security risk) because I can't retain several items of information like Recipient Company, Account No , Sort code etc in my head. Please improve this aspect of the app, it's annoying.

What a frustrating app. I'm a brand new customer & regretting it already. It's taken over 30 minutes to set up an account, eventually gave up doing it on the app as got to setting a password & it wouldn't let me reenter it. Finally got set up on the website after answering too many 'memorable info' Qs which I won't remember. Then tried to set up an overpayment which you have to do via their AI chat which forgot what I was trying to do halfway & wouldn't let me go further! Waste of time!

Rubbish! completely broken now! recently forced to update the app "to its latest version" and now can't log back in. tried registering and signing up again only to get stuck after entering OTP, just "We weren't able to do that. Sorry, it looks like there was an unexpected error..." popup repeatedly. can't get any further. sort it out I.T. support!

What’s new

Our latest update makes it even easier for you to search for a particular transaction inside the app. We’ve improved our search screens and added filters so you can find the one you need in a couple of taps.

Please let us know what you think of the changes in a review - we’re always keen to hear.