
wildlife snapper1 (Wildlifesnapper1)
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Absolute ball ache, it shouldn't have to be so difficult. The app required an update which duly installed, upon opening the app it was then not possible to get past the opening screen. Tapping "Continue" did not take me to the next page. Uninstalled app and re installed but still no good. re booted phone and finally got the app to work. If I were older and not quite as good with tech then I'd have given up to be honest as I would probably not have been able to self diagnose the issue.
49 people found this review helpful

Phillips Steven
Needed to identify myself on the hmrc government gateway for a tax refund. The use of the qr code to link the app to the gateway was simple, but all the challenges came after that. The scan of the passport photo page was very sensitive and its challenging to get it just right so it scans, the read of the passport chip is easy once you remember to move the phone up and down to read chip, the selfie again a little sensitive before it scans. The app does work but it takes time.

Mark How
The app just redirects me to the website and then does nothing. Trying to link it to the UK Government app is a nightmare; the connection fails every time. I can't even register for the UK ID app because the system is so buggy. It feels like this was rolled out way too quickly. Honestly, I don't trust my personal details with an app that doesn't even function properly. I can't even sign up because the linking system is completely broken."
11 people found this review helpful