Ricardo Rodrigues
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App has some data parsing issues, despite that it seemed to work. Could use some polish for sure though. Edit: Unable to reproduce the issue, it appeared when I was asked to create an account and log in for the first time. It appeared again after submitting my first order in the same login session. The error looked similar to this: An unexpected character ,> Something along those lines, like it was expecting an empty string "" but got nothing instead. Good luck! Added one ⭐
10 people found this review helpful
White Castle Management Co.
March 28, 2024
To assist with this issue, it would be helpful to have a little bit more information. Can you send any screenshots related to the issue along with your device details at techsupportonline@whitecastle.com? Thanks.
Aaron Adamson
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Logged in, tried to make an order, I get an error message popping up, so I can't place my order. I log out, uninstall, reinstall, and now I can't even log in anymore. Anytime I log in I just get the same error that I got before. I'm not mistyping anything either because the log in info was saved automatically. Edit: I have figured out how to get it working on my phone. I had to go into my app settings and delete both the cache and the storage data before uninstalling and reinstalling the app.
18 people found this review helpful
White Castle Management Co.
March 28, 2024
We'll look into this issue for you. Please send us a note at techsupportonline@whitecastle.com so that we can follow up.
Mike ; ; ; stig
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Updated review: App is very discouraging to use especially if you have to change the pickup time. Here's a brilliant concept; take away the pickup time. Your order is not ready when you get to the window anyway. App is a little difficult to maneuver around when you want to order from the drive thru menu board as a guide. The items I wanted I couldn't find so they had to be ordered separately.
13 people found this review helpful