Unbelievably slow, and won't even process half the time. Also charges extra to add anything to the concretes, even when the first topping should be included. I ordered at the store directly and my price was just above a dollar cheaper than the app had said if I'd been able to order ahead for the exact same order. Looked at the app, and sure enough, 99¢ per topping, even for the first. Yet they have signs all over advertising their app?! It's a terrible app, they need to completely remake it.
6 people found this review helpful
The app is extremely slow and buggy. Not my device, it's 100% serverside and makes it easier to just input receipt info for account points. Seriously, Freddy's, fix your app. Then I'd give it four stars and plenty of people would love you for it. As for other input, here's a suggestion I'm sure you get allot of. Have a mobile pickup option for the drive thru. Plenty of people don't want to go into the store plus it looks bad to skip lines just to grab your order when you can use the drive thru.
18 people found this review helpful
Placed order today that included a concrete with toppings. When I arrived home, I noticed it was missing everything and was a plain vanilla concrete. When I applied the provided new user coupon of a free concrete, it stripped the toppings away. I would have paid for the topping if possible. The app also does not give coupon details and did not alert me that the toppings were stripped. It also does not include basic and essential options like choosing a large drink, medium is the only option.
33 people found this review helpful