
Chris Ryennell
Been using it for years and it becomes slower and slower. Lagging and dc show up more and more frequently and it's so confusing and annoying. Just choose another one. I'm getting real tired of spending more money on this app. (Including this comment, I have spent a few time to get to successfully post😂)
4 people found this review helpful
LetsGo Network
April 18, 2026
We're sorry for the inconvenience! All membership time consumed from April 8th onwards until service is fully restored will be fully compensated — essentially free. We're facing an industry-wide network resource crisis, and our team is working hard to resolve it. Rest assured, we will protect every user's rights. Thank you for your understanding!

Matthew Rune
Don't get this service! They will randomly cancel your paid subscription saying their AI detected abnormal use. I can absolutely say that I have never done anything to flag the stuff it says. Many, many people have had the same issue. I read about it 3 weeks ago and thought, "It won't happen to me!" but it did. You can check on reddit in r/Chinalife for a post confirming this from others.
112 people found this review helpful
LetsGo Network
June 11, 2024
We value every user’s experience. Some special usage methods may impact the quality for many users, so we’ve implemented an AI system to automatically analyze, judge and process.You can contact our online support within the software and they will assist you with a refund without causing any loss to you. We apologize again for affecting your use.

Kasey Byard
I recently requested a refund and was worried at first because it took a bit longer than expected. However, the team responded promptly to my concerns, processed the refund properly, and even explained publicly the reasons for the delay. I really appreciate their professionalism and transparency. Rest assured, LetsVPN is not “gone” — they are working hard to support their users.
LetsGo Network
May 15, 2026
Thank you very much for your understanding and for sharing your experience. We truly appreciate your patience during the process. While delays can happen due to high request volumes, we always aim to handle every case responsibly, respond to users’ concerns, and keep communication as transparent as possible. Thank you again for your kind words.