Matt
It was good at first, a little slower to earn than some other apps, but potential was there. Now however, I cannot claim my milestone coins. The app claims there's something wrong with my network. My network is fine, no issues with any other apps, and my app settings are where they're supposed to be. I have submitted 2 separate emails for help, but still no response after 8 days. Will not use this app again until they fix the issue. 2/5 stars for lack of customer service.
35 people found this review helpful
PlayWell Team
April 29, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. Please reach out to support at: playwellpro.customerservice@outlook.com. An agent will gladly follow-up with you and provide additional help.
Eddie Conner
Some rewards work, some don't. If you've played the game before you don't get the rewards of course, that's normal with these apps. But some games have rewarded certain tasks and not others and when you reach out to support they are no help. They requested screen shots and video captures which were provided but respond "please complete request". I have multiple times but I get the same reply each time. Not worth the download.
3 people found this review helpful
PlayWell Team
May 13, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. Please reach out to support at: playwellpro.customerservice@outlook.com. An agent will gladly follow-up with you and provide additional help.
Joshua Brock
I'd rate this app 5 stars but, for no apparent reason, it stopped working on my phone. It keeps telling me no internet connection. Which is not true since I can play it on my tablet, on the same account. If I can ever get it sorted, I will update my rating. Aside from that, the choice of games is pretty good. And the points add up fairly quickly. Overall an excellent app.
15 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. Please reach out to support at: playwellpro.customerservice@outlook.com. An agent will gladly follow-up with you and provide additional help.