Jess
Terrible experience with this app. I downloaded it and when I went to go open it I clicked on it and nothing would happen like it froze up. I uninstalled it, reinstalled it. I cleared my cash and cookies. When it would finally do something' it just took me to a web page and I wasn't even in the app anymore. So I think the app is junk and needs to be worked on or needs to be deleted and redone completely. Love Safelink, though.
5 people found this review helpful
J Wuf
I've had this app installed for years. It locks-up every time upon opening. All that is visible is barely distinguishable text in the upper-left corner of the UI that faintly reads "text." I've waited for updates, hoping the issue will be addressed, based on numerous similar complaints by other users. No resolution. Have reinstalled it many times, as well. Again, no resolution. The only way to gather usage and bal info is to text SafeLink. Useless app!
697 people found this review helpful
Dera Perry
My phone doesn't work. No calls, no texts, data is almost non existent. And the customer service to resolve the issue has been nothing close to helpful in resolving the issue. Don't call back when they say they're going to, fail to do much more than read through a script, ignoring you when stating how youve done all the trouble shooting steps. The concept is nice, but pointless if execution doesn't keep up. And false advertisement.
1,092 people found this review helpful