AT&T Device Help

AT&T Services, Inc.

About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues

Ratings and reviews

To get 100% score in the app, made my phone annoying . Phones that aren't experiencing problems that get a high score (my 85), I take my alerts as noise. When I "fixed" my alerts my phone didn't work the way I wanted. 85% for: *Screen timeout 60 sec I don't like 30 sec default. *wifi calling not on (not needed) *Storage (full scan = no problem) *last restart >1 wk: Suggested solution set auto restart. why isn't auto start detected by device help 3xwk?

What is the point of having an app for device help when it doesn't have a search area? I keep getting calls from an app on my phone that I don't want and there is no way of deleting the app because AT&T has decided I must have the app. This AT&T device help is worthless, if I could I'd give it zero stars. And please STOP adding gaming apps to my phone.

this app tells u what 'may' be wrong with your phone, but wont actually fix it, the option to fix an issue does nothing but take u to the AT&T site & attempts to trick us into buying a new device.. if cant help me with my actual device issues that's fine, however be upfront and inform me that I probably need a new phone, instead this app tells me it can fix technical issues but it actually only trying to sell a new device.. it's kinda a scam right? will not buy from AT&T again.

What’s new

Various product improvements and bug fixes