AT&T Device Help

4.3
35.7K reviews
Content rating
Everyone
100M+
Downloads
Content rating
Everyone
Learn more
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About this app

Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips.
• Learn how to use your device with step‑by‑step guides and helpful tips
• Keep your device running smoothly with alerts for important updates
• Quickly identify and troubleshoot common issues with built‑in diagnostics
• Use Guide Me for interactive, on-screen walkthroughs

Accessibility disclosure:
Guide Me may use the Google Accessibility API to highlight on-screen steps to visually guide you through tutorials. This feature is optional and only used for providing guided assistance.
Updated on
May 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
35.2K reviews
Dennis Dallas
June 2, 2026
still have no control over it but getting better but, it's not connecting with Bluetooth or something with power on or off,no luck, I have never had this problem, some thing isn't working right now, thanks for all your help with the ConductR mini speaker to you and check if or repair it and send it back to me, or l
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Bruce Kuzma
March 31, 2026
The app is a step in the right direction. Device care is a primary concern for the astute. Attention to the ion battery-powered over heated can cause problems long before it is recognized (seen) or felt. internal issues start with faulty electronics of a bad design. Especially when a current is too close to a data line. Could cause current issues because data used during gaming and mobile data are friction based electronics. It's not just 01s it's an electrical current being fed to supply. TAI
17 people found this review helpful
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Selena Lehman
June 6, 2026
This app is great for their tips to keep your phone running smooth and to get the best time out of your battery life!
1 person found this review helpful
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What’s new

• Enhanced step-by-step walkthroughs that perfectly match the device make & model in use
• Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality
• New Android Device Insights feature includes always-on status for keeping an eye on battery, network, and device information
• Bug Fixes:
• Auto-rotate behavior correction