AT&T Device Help

AT&T Services, Inc.

About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues

Ratings and reviews

I have garbage service since you started putting that AI stuff on the phone. I can not count on receiving or sending any calls or messages daily because I literally had 0 bars and no service for 2 days. if it keeps up, I'll be going to some other carrier.

I've contacted you several times about the same issues and your refusing to correct it. no one should be able to hack and put virus bugs malware trojan on customers phones in the first place as many years att google etcetera has been in business anyways! we pay too much for our phones and products services for you to allow nonsense to keep happening! ridiculous! i am not pleased at all. i just got this phone and it COST MORE THAN THE IPHONE and ive had issues with both! im tired of it!

It is very useful for knowing how your device is doing, especially when you can learn that while playing a game, the battery temperature is at 37°C, which in english is 98.5°F.

What’s new

- Smart Search enhancements and improvements to search accuracy.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results.