Cases in Management Information Systems

SANJAY MOHAPATRA

Ιαν 2008 · PHI Learning Pvt. Ltd.

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This book is intended as a supplement for courses in Management Information Systems (MIS). It uses cases to explain MIS concepts. It illustrates how computer-based information systems can be used to support an organization’s objectives and strategic plans. The book’s objective is to capture the material from a wide range of sectors such as health care, developmental activities, bank operations, microfinance, etc. and organize it around a framework that would be useful for students to understand how MIS can help in overcoming corporate challenges. It prepares students as managers, providing a clear focus on information, rather than data, and its use in business. These cases can also be used by practitioners as examples for designing MIS in their own organizations. For each case, the costs and benefits of the information system have been evaluated by calculating the Return on Investment (ROI). What is more, not only quantitative benefits, but also qualitative benefits (social and public benefits) have been identified to justify the need for technology-enabled MIS for supporting corporate strategies and operations. The book would be useful to students of MBA, BE (ICT), MCA and M.Sc. (Computer Science) courses. Besides, it would be of benefit to senior executives participating in Management Development Programmes.

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Sanjay Mohapatra, Ph.D. (Utkal University) is professor of Information Systems at the Xavier Institute of Management Bhubaneswar (XIMB). He has more than 25 years of combined industry and academic experience. He has worked in various capacities in organizations like Hindustan Aeronautics, Larsen & Toubro, PricewaterHouse, Infosys, Polaris and J&B Software. His teaching and research interests include IT Strategy and Management Information Systems and IT-enabled processes. He has authored nine books and presented several papers in national and international referred journals and conferences.