Customer Love: Great Stories About Great Service

Mac Anderson

2011年1月 · Sourcebooks, Inc.

關於這本電子書

If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans!

In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people."

Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.

關於作者

Mac Anderson is the founder of Simple Truths and Successories. Mac has authored or co-authored eighteen books on a variety of motivational and inspirational topics. Mac's books have sold over four million copies.