Flexible Working: How to Implement Flexibility in the Workplace to Improve Employee and Business Performance

Gemma Dale

dic 2020 · Kogan Page Publishers

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SHORTLISTED: Business Book Awards 2021 - HR & Management Category
DISTINGUISHED FAVOURITE: Independent Press Awards 2021 - Business General Category

Flexible working is now a key concern for many employees. It spans genders, ages and family circumstances, with 37% of millennials declining a job offer if working flexibly isn't an option and 78% of employees over 50 wanting more flexible hours.

Flexible Working is a practical guide for HR practitioners showing how to develop an effective flexible working strategy to meet the needs of employees and the needs of the business. This book explains how to develop effective flexibility policies and processes as well as how to communicate and train line managers on these practices. It also includes advice on how to overcome barriers to flexible working, dispels common myths and offers guidance on the different forms of flexible working available to organizations.

Flexible Working shows that working practices outside the standard 9-5, five-days-a-week in the office can benefit a company. It drives employee engagement and performance, reduces costs and workplace stress and improves talent acquisition from a more diverse talent pool. It also explains how a proactive flexible working strategy can have sustainability benefits and reduce a company's carbon footprint. Including case studies from organizations such as Zurich Insurance, and supported by rigorous analysis of flexible working data, this is essential reading for all HR professionals.

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Gemma Dale is a Senior HR professional, conference speaker, writer and coach with over 20 years' experience. She is a lecturer at Liverpool John Moores University Business School, UK, and co-founder of The Work Consultancy where she helps business develop their people policies. She is a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development) and author of the award-winning HR blog, People Stuff. In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine.