About this ebook
The principles of mistake proofing, long used to eliminate errors and defects across a range of industries, are now being applied in healthcare organizations around the world to help ensure patient safety, improve services, and eliminate waste.Mistake Proofing for Lean Healthcare is based on the definitive mistake-proofing philosophy and system dev
About the author
Tom Jackson is the former CEO of Productivity, Inc. and Productivity Press and member of the influential Ford Lean Advisory Group.
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