Disruptive Technology and Digital Transformation for Business and Government

Sandhu, Kamaljeet

May 2021 · IGI Global

About this ebook

With the far-reaching global impact of the COVID-19 pandemic, the demand and the necessity for digital enterprise transformation have accelerated exponentially. Management and strategies for the adoption and wider usage of newer digital technologies for the transformation of an enterprise through digital tools such as real-time video communications have shown that people no longer need to be required to be physically present in the same place; rather, they can be geographically dispersed. Technologies such as artificial intelligence, cloud computing, digital banking, and cloud data have taken over tasks that were initially done by human hands and have increased both the automation and efficiency of tasks and the accessibility of information and services. Inclusion of all these newer technologies has shown the fast pace at which the digital enterprise transformation is rapidly evolving and how new ecosystems are reshaping the digital enterprise model.

Disruptive Technology and Digital Transformation for Business and Government presents interesting research on digital enterprise transformation at different stages and across different settings within government and industry, along with key issues and deeper insights on the core problems and developing solutions and recommendations for digital enterprise transformation. The chapters examine the three core leaders of transformation: the people such as managers, employees, and customers; the digital technology such as artificial intelligence and robotics; and the digital enterprise, including the products and services being transformed. They unravel the underlying process for management and strategies to fully incorporate new digital tools and technologies across all aspects of an enterprise undergoing transformation. This book is ideally intended for managers, executives, IT consultants, business professionals, government officials, researchers, students, practitioners, stakeholders, academicians, and anyone else looking to learn about new developments in digital enterprise transformation of business systems from a global perspective.

About the author

Kamaljeet Sandhu is an active, experienced researcher, who is passionate about research in Digital Innovation and Strategy, Business Analytics, Digital Health, AI, IoT, Cryptocurrency, Blockchain, Cloud Computing, IT Startup, FinTech, Cybersecurity, Accounting, Corporate Governance and CSR, Supply Chain, ERP, SMEs, and Entrepreneurship. The editor held multiple leadership positions including Senior Research Fellow at the University of South Australia, and Senior Academic position in Canada at the University of Northern British Columbia, and in Australia that include University of Wollongong, Charles Darwin University, Deakin University, and in Fiji at the University of South Pacific. As a PhD Principal Supervisor, the editor has supervised and mentored several PhD research students to successful completion, and students have successfully gained academic and research appointments at international universities and other organizations. Dr. Sandhu’s PhD students’ research is funded by international government and industry scholarships. The editor has multidisciplinary experience working across different faculties such as business, accounting, finance, management, economics, IT and IS, software, and computer science.

[Editor]