Strategic Management for the Public Services

Paul Joyce

abr 1999 · McGraw-Hill Education (UK)

Información sobre este eBook

This is an accessible introduction to the theory and practice of strategic management in the public sector. It is written for new and experienced managers, undergraduate and postgraduate students of the public services. Strategic Management for the Public Services:

• provides an understanding of the theory of strategic management
• introduces ideas which guide the effective practice of strategic management in the public services (and which do not copy blindly private sector habits)
• gives conceptual tools and material (in the form of worksheets) which can be used to carry out analysis and planning
• explores key issues for public sector managers including governance, involving the public, transformational strategies, managing crisis, and interorganizational strategic planning
• draws on research from various countries
• examines how strategic management can be applied and developed to help improve the public services.

Acerca del autor

Professor Paul Joyce is Director of the Management Research Centre at the University of North London. He has researched strategic management in both public and private sectors, has taught public services managers internationally, and formerly worked in local government.