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Easy ways of dealing with difficult people.
Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life.
- Jargon-free, practical advice and strategies—for home and at work.
- Unique approach based on behavioral patterns, not simply personality types.
- Includes tactics on diffusing tense encounters in any situation.
- Features tips for “cutting the cord” when personal relationships become too difficult.
Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life.
- Jargon-free, practical advice and strategies—for home and at work.
- Unique approach based on behavioral patterns, not simply personality types.
- Includes tactics on diffusing tense encounters in any situation.
- Features tips for “cutting the cord” when personal relationships become too difficult.
Meer oor die skrywer
Arlene Uhl is a psychotherapist who has written 11 books on a variety of popular self-help topics, from money and education to parenting and marriage. She has appeared on Oprah and Good Morning America, among other shows, and teaches developmental psychology at the university level.
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