Workshop in a Box: Communication Skills for IT Professionals

Abhinav Kaiser

may 2015 · Packt Publishing Ltd

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This book is for anyone who works with technology and wants to develop their communication skills. If you want to develop better working, relationships, communicate your ideas more effectively, and build a wider culture of collaboration and understanding, this book has been created for you.

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Abhinav Kaiser works as a Consulting Manager for a leading consulting firm. He has more than 12 years of experience in IT management consulting, IT management training, business process consulting, project management, transition management, and IT service management, among others. He has helped organizations create value through IT, and has designed and implemented IT management solutions for smooth and efficient functioning of IT environments. He has trained thousands of IT professionals in soft skills and on management topics. Abhinav has earned the Project Management Professional (PMP), ITIL Expert, and COBIT certifications. He blogs on communication and management on his weblog at http://abhinavpmp.com. His articles also appear on Tech Republic and Pluralsight. He is from Bangalore, India and currently lives in Sydney, Australia. He is married and has a 5-year-old daughter.