One of the pioneers of the personal development industry, Les Giblin was born in 1912 in Cedar Rapids, Iowa. After serving in the military, Giblin began a sales job with the Sheaffer Pen Company in 1946. His successful career in door-to-door sales allowed him to become an ardent observer of human nature and eventually earned him two titles as national Salesman of the Year. Talking lessons from his sales career, Giblin penned his classic Skill With People in 1968 and began conducting thousands of seminars for companies and associations including Mobil, General Electric, Johnson & Johnson, Caterpillar, etc.
Transcending generations, Les Giblin's timeless message of making skill with people the essential ability in your life takes on new meaning in today's world of impersonal communication.
Make the most of your personal connections as taught by the master of people and sales skills.
Quiet Impact - How to Be a Successful Introvert is already an international phenomenon. Using the latest psychological research, and Dr Loehken's own extensive experience coaching introverts in the workplace, it is packed with practical advice which is easy to implement.
Dr Loehken identifies 10 strengths specific strengths that introverts often have (such as independence, perseverance and writing), and also identifies ten specific hurdles they often have to overcome (such as hyperstimulation, intellectualism and fear of conflict).
But what if leadership isn't our goal? What if we want to do well where we are? Can we use our skills to perform with excellence--as followers?
In Embracing Followership, Allen Hamlin Jr. shares from his own experience how you can succeed as a follower without anyone reporting to you. You offer unique contributions to every group you’re a part of, and you don’t need to be a leader to make a difference.
According to Dunn & Bradstreet, 585,000 of the more than 22 million small to medium sized businesses in America close each year. Businesses with fewer than 20 employees have only a 37% chance of surviving for four years and only a 9% chance of surviving for 10 years. Nine out of 10 business failures are caused by a lack of general business management skills including management of staff, operations, sales, marketing and planning.
The Cut the Crap and Close the Gap management model requires the courage to question and challenge conventional wisdom and to operate with a spirit of continuous improvement, that things can always be better and that being satisfied with the status quo is totally unacceptable.
The foundation for the Cut the Crap and Close the Gap management approach is aligned with the philosophy of Civil rights Activist, Angela Davis, "I'm no longer accepting the things I can not change...I'm changing the things I can not accept".
The following chapters are filled with examples of how Jim Coleman has either applied or personally witnessed the use of the Cut the Crap and Close the Gap management approach over the last 30 years.
Good writing can launch a career. It has the power to break through clutter and capture readers’ imaginations. And good writing is not just a skill that marketers must master. Most workplace communication takes written form, and with the rising number of communication channels—social media, instant messaging, blogs—we’re writing more and faster than ever.
With new chapters on electronic communication, 10 Steps to Successful Business Writing is your guide to capturing readers’ attention and imagination. Writing instructor and coach, Jack Appleman uses examples and exercises to help you write with clarity and confidence. This updated edition covers the essentials of how to organize your text to hold your readers’ attention; edit yourself for grammar, tone, and excess words; and master the documents for any workplace situation.
It doesn’t matter if you’re drafting a business plan, an email, or a Facebook post. Forget the shorthand, drop the exclamation points, and ditch the emojis. Learn to create concise, persuasive, and powerful text with 10 Steps to Successful Business Writing.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.