This book takes you inside the minds of the world’s most effective innovators to answer these questions and more. In real stories from industries as diverse as healthcare, finance, technology, and telecommunications, business leaders reveal what it takes to bring new products and services to life. They weigh in on the big debates: how to design an innovative organization of diverse voices, how to protect and grow ideas so they succeed, and how to tune corporate radar to inspiration and turn the signals received into new value.
An essential resource for leaders, aspiring leaders and students of entrepreneurship, business management, HRM, technology and innovation management, and design thinking, the book enables the reader to:
Massimo Garbuio is a Senior Lecturer at the University of Sydney Business School, where he teaches and researches innovation, design thinking, and strategy.
Moritz Dressel is a consultant in Berlin, Germany. As part of his work with clients large and small, he has developed a reputation for being the go-to guy for companies seeking to become truly data-driven organizations and those that are serious about embarking on meaningful innovation journeys.
Author Ajit Silva compares and contrasts the behavior patterns of traditional managers to quality managers and examines the ensuing outcomes of pursuing each management style. He also recommends using the quality management technique to organizations that want to raise employee morale, reduce attrition, increase productivity, increase customer satisfaction, increase profits, and expand market share by taking business away from the competition.
The Employees-Customers-Owners (ECO) concept summarizes the behavior of quality managers. If ECO is not practiced, the results can be detrimental to an organization.
The "Ten Commandments" discussed include the following: Employee Champion Customer Champion Continuous Improvement A Learning Organization Leadership Paradigm Shift Corporate Goals, Not Individual Agendas
The Ten Commandments of Quality Management will benefit corporate employees, college students, graduate degree candidates, and the average consumer-anyone seeking to have a successful management career!
Power of High Touch is a power-packed rulebook for practicing managers, entrepreneurs, CEOs, business leaders and research scholars looking to understand, appreciate and apply the significance of customer care and hospitality in any industry. Recounting varied experiences from their rich repertoire, the authors exemplify that flawless customer care is only possible when it is pursued as a mission, with not just talent but extraordinary perseverance to achieve desired results.
Tomorrow’s empowered customer will be more demanding than can you see in your mind’s eye today, the authors predict. Especially, in a world full of shifting business paradigms and innovation where the customer has been steadily gaining space and significance. Cultivating and nurturing the culture of customer care will be the only way forward.
MOID SIDDIQUI has served corporate India in senior and board level positions in both the public and the private sector. He is the author of sixteen management books; three of these – The Brave New Manager, Corporate Soul and Enrich Your Personality – have received Best Book of the Year and Commendation awards. His articles have been published in the Chicken Soup series and in the Training & Development journal of American Society for Training & Development.
FEROZ SIDDIQUI has been based in the Middle East since 2005, serving the Singapore government, most recently on a diplomatic posting in Riyadh, responsible for promoting business relations between Singapore and the Kingdom of Saudi Arabia. During his decade-long tenure in IE Singapore, he used his flair for writing to compile his first book, Venture India – A collection of stories of successful Singapore companies in India. He has been interviewed for both print and TV media, in Qatar, Singapore and Saudi Arabia.
These topics open up avenues for nurturing entrepreneurship in healthcare through both education and policy. Building on this trend, the book is organized around levels of analysis and specifies which cross-disciplinary efforts are needed to advance understanding of how entrepreneurs discover opportunities and start viable and innovative businesses.
Healthcare Entrepreneurship will be of interest scholars of health care and entrepreneurs alike, but also managers of innovative health care enterprises as well as policy makers in the health sector.
Over the years, market developments have proven the wisdom of Graham’s strategies. While preserving the integrity of Graham’s original text, this revised edition includes updated commentary by noted financial journalist Jason Zweig, whose perspective incorporates the realities of today’s market, draws parallels between Graham’s examples and today’s financial headlines, and gives readers a more thorough understanding of how to apply Graham’s principles.
Vital and indispensable, The Intelligent Investor is the most important book you will ever read on how to reach your financial goals.
For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less—including resources, funding, and staff—have all revolutionized the world in which we live and work.
Now, Ken Blanchard and Spencer Johnson have updated The One Minute Manger to introduce the book’s powerful, important lessons to a new generation. In their concise, easy-to-read story, they teach readers three very practical secrets about leading others—and explain why these techniques continue to work so well.
As compelling today as it was thirty years ago, this classic parable of a young man looking for an effective manager is more relevant and useful than ever.