Donald Moore
The Spectrum TV app is not bad, but it's really lacking in some basic DVR functionality. I would love to find a more affordable replacement to YouTubeTV. With this app, you unfortunately can not just pause the show you're watching. You have to go through several steps to record the show you're watching and then open it in DVR instead of just simply pressing pause. For me, this is a big annoyance. Until this feature is added, I think I'll primarily stick with other options.
87 people found this review helpful
Charter/Spectrum
October 17, 2024
Thank you for providing feedback about our app. If you need direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app -STS
Mr.Spacely Pierre11
It requires internet for it to work properly at home. When I say properly, I mean, all your channels are available. With the new router, the performance has gone down tremendously. Watching my cable channels at home is horrible now. After the router switch. How does an old routor work better than a new system that you say works better? Connectivity is poor and not consistent. Watching anything on your phone is the worst now. My cellular signal works better.
89 people found this review helpful
Charter/Spectrum
October 20, 2024
We apologize for any issues you're having with our services. We will be glad to assist you in any way that we can. Please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). -STS
Kat Klaws
- Flag inappropriate
- Show review history
NEED HELP WITH SOUND? For those who can't get sound to work, first make sure the speaker on screen is unmuted. Still no sound, touch the 3 Dots on screen, select "Audio" option and switch Spanish to English, turn it On, then turn it off. Hope this helps. To Spectrum, I don't do any social network to talk to people which is ridiculously ignorant since an email isn't good at all to help out with the app. An email should be just as good to report anything to work as a team. Every update gets worse.
741 people found this review helpful
Charter/Spectrum
May 30, 2024
We're sorry to hear about this issue and would love to see how we can help. Please contact us on Twitter (https://twitter.com/ask_spectrum ) Facebook (https://www.facebook.com/Spectrum/ ) or https://community.spectrum.net/discussion/169024/troubleshooting-issues-with-the-spectrum-tv-app so we can assist further. ^HB