A Google user
As many others have indicated, this update to the former app is unusable. I am a product manager for major software systems; I would be embarrassed to admit that this junk software was my work. After some analysis, I think the major problem is with the back end (although the UI of the client is riddled with issues). If this app improves, I will come back and revise my review. In the meantime if I could give it a negative 5 stars, I would.
54 people found this review helpful
Liz Chalmers
One of the worst apps I've ever used. I'm a software engineer, yet took me 50 minutes to register two retail-purchased transponders, and in the end it only succeeded via the website. App reported not up to date browser. I definitely have up to date Chrome. Today, after first day using passes in two vehicles, I checked on the website: neither vehicle listed. In the app: both listed. There's only one transponder listed, but twice. Tried to add the second one again and it says already registered
132 people found this review helpful
Robert Demperio
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Just updated to the latest version and still find this app difficult to use. I need to change my license plate numbers. You'd imagine it was in edit vehicle, right? Well, you can't make any changes in edit, very annoying system. App and its website are THE WORST. If it wasn't so nice to blow by the tourists, I would go back at the booth. It doesn't remember my user name 85% of the time, I want to refill my wallet- very annoying system.
110 people found this review helpful