
Alexander O'Brien
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Following the app upgrade its UX is terrible. Journey planner no longer allows you to select favourite stations and upcoming journeys in the planner no longer shows a compact, clear list of upcoming journeys but insists on showing each journey as a separate bubble. This app used to be great for checking train times quickly on the go and now it's just a chore.
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Adam Wilkinson
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The new upgrade is absolutely appalling. The old app was definitely in need of a refresh but they have made things a million times worse. I've found an alternative app for live train information when travelling, and until they fix this, I recommend anyone else to do the same.
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National Rail Enquiries
5 décembre 2024
Hi Adam, we're sorry to hear you don’t like our new app. We’ve recently made some tweaks and added new features – please check out the latest version of the app and let us know what you think. Feedback can be emailed to us at customer.relations@nationalrail.co.uk. Thanks for your feedback - NRE Team