Virgin Mobile UAE

Virgin Mobile UAE

About this app

Join us and save 50% off Virgin Mobile’s Yearly Plans.

Our app allows you to manage your entire mobile plan digitally. It takes less than five minutes to sign up and we'll deliver your SIM within 60 minutes, wherever you are in the UAE.

Joining Virgin Mobile is SIMple.

Choose to keep your existing number and transfer your mobile plan to Virgin Mobile or choose a new number when you sign up.

Manage your entire mobile experience through our easy-to-use app.

Build your custom plan and have the flexibility to change it anytime.

- Track the usage of your data and minutes in real-time.
- Buy more data, or minutes (local and international) with Boosters. That way, you never run out of data or talk time.
- Use the app to choose and manage your roaming package.

What else?

- Free 1-year ‘the ENTERTAINER’ subscription for new users who buy Yearly Plans with 7GB+ data through SIM delivery.
- Free Anghami Plus with eligible Monthly, 6-Months, or Yearly Plans.
- Monthly cashback with Virgin Mobile Rewards.
- Free data sharing with friends and family, who subscribe to Virgin Mobile.
- Free Data Rollover. Should you not use up all of your data in one month, you can roll it over to the next.

Did you know? We offer flexible Home Internet too.

- It takes less than five minutes to sign up and your Home Internet will be delivered and connected in just 60 mins.
- Choose whether you want a device from us (or not) when you sign up.
- No contracts, no cancellation fees.
- Pay 12 months upfront and save 50%.
- No unwanted add-ons that you wouldn’t use.

How to get started?

- Download the Virgin Mobile App, choose a new mobile number, or bring your existing one.
- Work your magic and create your own plan - you decide how much mobile data and minutes (local and international) you need.
- Register your payment card details and we'll then deliver your SIM card right to you. The driver will verify you on arrival.

Keep your eyes on the “What’s New” section below. We’re always adding amazing new content on popular demand.

It’s all neat and tidy. Feel like you want to join Virgin Mobile?

You can visit our website to learn more: https://www.virginmobile.ae/

Or you could go to your nearest Virgin Mobile store:

Virgin Mobile is brought to you in the UAE by Emirates Integrated Telecommunications Company PJSC.

Ratings and reviews

1. Prepaid plan, was converted to monthly plan without my knowledge, i only rece8ved msg about coming bill, so i am enforced to terminate my favourite number. 2. Mobile internet is bad. Loosing network sign in, wheather I use router or mobile hotspot, I need to restart device, so the sin can get proper setup. After moving with my router, it doesn't work at all.

Ok, but a bit buggy. Frequent "Oops something went wrong" message popups. No esim support when using the app on android (I was told it was supported by the sales lady but failed to mention only on iPhone), no way to use google pay with the wallet (even Du supports Google wallet and samsung pay on its app). No multi-sim support for phone and tablet either. So this app is ok, but limited. Hoping it will catch up or will be moving back to etisalat after contract up.

The offers and support are one to nothing. The ordering and delivery are ridiculous. I ordered my home 5G internet on the web portal (because the application failed to process the order), and the advertised 60-minute delivery turned out 5 hours with no trace of it. Contacting support many times and all they could do is assure me that they are taking care .. they eventually gave up on delivery, asking me to re-order via the app. Got me trapped at home during my day off Shame on you Virgin

What's new

Bug fixes and performance improvements