
Gary Jones
For last couple of years this app will only work occasionally, then you can not log in because of incorrect username or password, when both were the same when it was working. Trying to reset password was an exercise in futility. Customer support had a different "solution" every time you contacted them. Again sometimes it worked but most of the time it didn't. App is a complete zero. If you want to check your usage with CC you will simply have to call them and go through thier menu.
217 people found this review helpful

Lynn Longfield
I love Consumer Cellular and their customer service "rocks", at least from my experience with grandpad and cellphone, but the app needs help. I don't use it much because I feel is pretty much useless. As others have stated, it makes you log in everytime and seemingly forgets your number and password. I've written mine down as to not forget myself but it never seems to work. Maybe there's a timeout period, where it forgets the info if you don't use the app, not sure.
120 people found this review helpful

Heidi Draleaus
Prior to the update the app was excellent. I could open it without having to log in and now I have to every time despite saving my password to the phone. And most of the time it just spins and never lets me in. Everything was clear and basic. It didn't need to be "fancied up". The one time I got in, I wasn't able to scroll down the page to update my payment information.
266 people found this review helpful